Treo Pro Suffering From Battery Issues?

Posted by: Christopher Meinck on Sep 29, 2008 Print PDF

Tagged in: treo pro , talk time , review , battery life

There is a report from eWeek's Andrew Garcia who has found troubling results with respect to talk time on the Treo Pro. According to Garcia, the Treo Pro "could only squeeze out about 2 hours and 40 minutes of talk time when connected at the faster rate on the AT&T network- significantly below the 5 hour rating Palm claims for the device on their specification sheets."


What's more troubling is that Garcia has had this issue with not one, but two Treo Pro devices. Palm representatives have told Garcia they would never release a phone with battery performance that poor into today's marketplace and point to other online Treo Pro reviews whereby battery life was not an issue. Our friends at WMExperts found the Treo Pro actually out shined the Treo 800w when it came to battery life, which is pretty significant given the size difference. In our tests, we did note that the Treo 800w battery life could be improved. We have yet to review the Treo Pro, so cannot comment either way on the findings.

Palm has  sent out an engineering team to eWeek's offices to scan the environment and run tests on AT&T's network. Palm engineers experienced "unusually high battery consumption" while in the lobby of eWeeks building. Garcia still awaits official word as to their findings, but promises to release his review later this week.

The Treo Pro started shipping last week, so let us know how you are faring with battery life and talk time. Submit your Treo Pro review and let us know how you feel about Palm's latest effort.



Comments (5)Add Comment
Battery issues are real
written by Mauricio Escobar, February 17, 2009
I bought my treo pro about 1 month ago.

I followed the recomended instructions for the first days of battery usage/charging.

I charge my Treo all night long (for about 8 Hours).

Next day, at 4 p.m. my Treo is under 10% of charge. This issue is the same for my boss, who also got this phone.

This may be because of the internet connection, but this phones are supposed to be used for those purposes.

We both bough a car charger, which was the only solution.

Mauricio Escobar
Guatemala.
Treo Pro poor battery life
written by JP Wolfkeil, March 22, 2009
New Treo Pro- one week old. Typical use on a busy Sat.=
...
written by Emily, June 22, 2009
Similar issue. Been using Treos for the past 5 years at least. Just upgraded to Treo Pro from Treo 700wx. The battery barely makes it through a day. It has been depleted many times, so I'm concerned my battery life has been permanently compromised.
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written by ESG, June 29, 2009
My brand treo pro will not last 24 hours in standby mode (i.e. not connected to the internet and with maybe 5 minutes of talk time).

It is supposed to last several days.

I have a strong signal at my house and work.
...
written by DonW, June 30, 2009
I had a similar issue after I hooked up to Internet. Checking forums I discovered that hotmail accounts seem to make the Treo constantly check for email no matter what time you set it for. I had set it at 30 minutes. I reset if for once a day and go in and do a send receive to get my email. Also I had pocket express on my today screen and figured it might be constantly updating so I took it off today screen. Lastly, I downloaded the ringer patch which I think is 1.04 patch that solves memory problems as well as failed ringing. Since these corrections I've gone from about 4-6 hours of standby time to 36 hours and still had 33% left on the battery. Also had experienced overheating of phone when I talked for a period of time. That seems to be fixed too.

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