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tomm · 12-09-2005, 05:27 PM

Hello

I am continuously having problems installing the tomtom navigator 5 software on the Powerbook (OS 10.4.3), right after I solve one problem I run into another one. Tomtom customer support is useless - they NEVER call back. I've been waiting now for 3 days and about 10 phone calls. If the software apparently was not so good, I'd give up and demand my money back. I'm really sorry I bought it.

I gave up on trying to install from the CD, since the tomtom conduit was not seen by Missing Sync (5.02), but after trying the tomtom 5.21 update, the conduit was installed and I was able to install the tomtom application, but got stuck again on the Maps.

I installed the Canadian map from the map CD1 (90 mb, it took over 1 hr using the USB sync), but the Navigator on the Treo can't find any maps, even though I copied some more maps (expanded from the CAB files using Stuffit Expander) and copied them to the SD card tomtom directory using a card reader. I than installed the original Navigator from the CD again and now the Navigator still can't see the maps and gives me an option to download maps, after putting in my user and password, which of course I don't have. I don't see the option to activate the maps I have - probably since it can't see them.

I need some advise what to install or re-install so that my maps will be recognized by the Navigator so that I can activate them.

thanks
tom

12-09-2005, 05:27 PM	#8 (permalink)
tomm Join Date: Dec 2005 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	problems installing tomtom Navigator 5 on the Mac Hello I am continuously having problems installing the tomtom navigator 5 software on the Powerbook (OS 10.4.3), right after I solve one problem I run into another one. Tomtom customer support is useless - they NEVER call back. I've been waiting now for 3 days and about 10 phone calls. If the software apparently was not so good, I'd give up and demand my money back. I'm really sorry I bought it. I gave up on trying to install from the CD, since the tomtom conduit was not seen by Missing Sync (5.02), but after trying the tomtom 5.21 update, the conduit was installed and I was able to install the tomtom application, but got stuck again on the Maps. I installed the Canadian map from the map CD1 (90 mb, it took over 1 hr using the USB sync), but the Navigator on the Treo can't find any maps, even though I copied some more maps (expanded from the CAB files using Stuffit Expander) and copied them to the SD card tomtom directory using a card reader. I than installed the original Navigator from the CD again and now the Navigator still can't see the maps and gives me an option to download maps, after putting in my user and password, which of course I don't have. I don't see the option to activate the maps I have - probably since it can't see them. I need some advise what to install or re-install so that my maps will be recognized by the Navigator so that I can activate them. thanks tom Last edited by tomm; 12-09-2005 at 05:29 PM.