Call them! I had a similar experience with Sprint, though it was after I had been a customer for over a year. Someone at Sprint changed my plan incorrectly, and after having monthly bills of around $75.00, I suddenly got one for well over $200! It was straightened out, but only after a couple of very lengthy, and increasingly annoyed phone calls.
Call your customer service number, and don't give up.
Good luck.
Ginnie
__________________ Greenis
Sprint Treo 755p |