Treo Forums | Everything Treo - View Single Post

Milhouse · 05-29-2006, 03:29 PM

I called their customer service number and asked how all this worked. The advice below is for adding a phone to a current plan.

The gentleman said the phone is shipped next day for free (as stated in the item description) and the cost of the phone shows up on your next Sprint bill. He said no changes could be made to the phone until the first bill did appear. I repeatidly asked him about adding to a current family plan for $10 and he confirmed, but only if there was another phone approved for that plan. The only thing that sounded a bit sketchy was when he told me that if any changes were made to the phone (plan change, etc.) then I would be billed for the regular price of the phone. I'm a bit confused by that... He did mention that he is an authorized Sprint dealer and has 3 stores in the New York area. I searched the name of business on BBB, but nothing good/bad shows up.

Does anyone know about any types of scams like this? Or is this guy somehow having the phones he buys from Sprint sent directly to whoever buys them online/phone?

The name of the store is: Cell Phone Outlet or Talk About
4403 16th Ave.
Brooklyn, NY 11219
877-350-2355

05-29-2006, 03:29 PM	#3 (permalink)
Milhouse Join Date: May 2006 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	more info I called their customer service number and asked how all this worked. The advice below is for adding a phone to a current plan. The gentleman said the phone is shipped next day for free (as stated in the item description) and the cost of the phone shows up on your next Sprint bill. He said no changes could be made to the phone until the first bill did appear. I repeatidly asked him about adding to a current family plan for $10 and he confirmed, but only if there was another phone approved for that plan. The only thing that sounded a bit sketchy was when he told me that if any changes were made to the phone (plan change, etc.) then I would be billed for the regular price of the phone. I'm a bit confused by that... He did mention that he is an authorized Sprint dealer and has 3 stores in the New York area. I searched the name of business on BBB, but nothing good/bad shows up. Does anyone know about any types of scams like this? Or is this guy somehow having the phones he buys from Sprint sent directly to whoever buys them online/phone? The name of the store is: Cell Phone Outlet or Talk About 4403 16th Ave. Brooklyn, NY 11219 877-350-2355