I just received the following from the forum at Palm:
Do a soft reset using the button in the battery compartment I had this same problem a while back with mine. Try doing a soft reset using the button in the battery compartment. Do not soft reset the handheld using a software program with a reset function. You must use the button in the battery compartment.
(
http://forums.palm.com/pe/action/for...ostID=20302997)
I hope this helps....
