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treouser · 05-24-2005, 04:42 PM

you must have a handheld sync installer. this will allow you to sync both. it works as a conduit inside of the palm desktop. that means that you will have a conduit for address, another for memos , another for calendar (all these standard in palmdesktop) and then you will have one that says entourage conduit. inside of this conduuit you will have contacts, memos, calendar etc. you must prepare hot sync to "do nothing" with the palm conduits and "sync" the entourage conduit. if you sync the palm conduits will create another copy of the data inside palm. go to mactopia and download the handheld installer.
anyway. after doing all this you might not still be able to sync. (that happened to me) and surprisingly enough, my treo is with sprint, and sprint doesnt even have a clue of how to sync it with entourage. they are not trainned and cannot help you.so this is what i did. I back up all the info from entourage and the palm. I unisntalled palm. uninstalled microsoft office and deleted all the files from it. then i re-installed office. re installed the ms user data.re installed palm. and re installed the handheld sync that mactopia gave me. when launching the palm it asked me which device i want to sync. i put the same name the phone had and hotsync it. It work!!!! I spent weeks figuring this out and beleive me it work. the only problem now is that the hot sync manager quits almost at the end of the sync. i have to figure that thatnow. but it syncs. remember that the data in the phone might cahnge a little but it will correspond with the entourage now. good luck and lots of patience. SPRINT SHOULD TRAIN THEIR PEOPLE TO LEARN ABOUT ENTOURAGE AND THE PALM SYSTEM. THEY THINK IT CANNOT BE DONE.
THAT SHOWS YOU THAT MONEY DOESNT NECESSARILY SOLVE EVERYTHING.

05-24-2005, 04:42 PM	#2 (permalink)
treouser Join Date: May 2005 Posts: 8 Thanks: 0 Thanked 0 Times in 0 Posts	Hard , very hard you must have a handheld sync installer. this will allow you to sync both. it works as a conduit inside of the palm desktop. that means that you will have a conduit for address, another for memos , another for calendar (all these standard in palmdesktop) and then you will have one that says entourage conduit. inside of this conduuit you will have contacts, memos, calendar etc. you must prepare hot sync to "do nothing" with the palm conduits and "sync" the entourage conduit. if you sync the palm conduits will create another copy of the data inside palm. go to mactopia and download the handheld installer. anyway. after doing all this you might not still be able to sync. (that happened to me) and surprisingly enough, my treo is with sprint, and sprint doesnt even have a clue of how to sync it with entourage. they are not trainned and cannot help you.so this is what i did. I back up all the info from entourage and the palm. I unisntalled palm. uninstalled microsoft office and deleted all the files from it. then i re-installed office. re installed the ms user data.re installed palm. and re installed the handheld sync that mactopia gave me. when launching the palm it asked me which device i want to sync. i put the same name the phone had and hotsync it. It work!!!! I spent weeks figuring this out and beleive me it work. the only problem now is that the hot sync manager quits almost at the end of the sync. i have to figure that thatnow. but it syncs. remember that the data in the phone might cahnge a little but it will correspond with the entourage now. good luck and lots of patience. SPRINT SHOULD TRAIN THEIR PEOPLE TO LEARN ABOUT ENTOURAGE AND THE PALM SYSTEM. THEY THINK IT CANNOT BE DONE. THAT SHOWS YOU THAT MONEY DOESNT NECESSARILY SOLVE EVERYTHING.