I do a lot of reading here, and some posting, and have seen the "multiple entry" problem happen a few times, ONE cause is the phone having the number in the SIM phonebook as well as the software phonebook, and the applications setup to show both contact lists. Another cause of this is Synchronizing with Outlook AND the Outlook archive files. The first is easy to fix, you simply uncheck "show sim phonebook" (this would be for GSM phones, CDMA phones dont use sim cards. Another cause would be Sync'ing to OUTLOOK 2007 and another version of Outlook (outlook express) from the same computer. Getting rid of Duplicate entries may be as easy as "view duplicate entries" and "delete", but please read your manual as I could easily be wrong. |