I have had exceptionally good experience with the insurance.
I had this service & repair (immediate service or replacement with scheduled appointment at local Sprint store) plus loss & theft & damage (3-day delivery by air) from 11/03 to 5/07 on a Sprint Treo 600.
Now I have the same coverage at $7/mo on a 755p. Loss/theft/damage covers up to 3 replacements in any 12 month period. Also, as I read the contract, my Novatel USB modem ($249.99 list) is also fully covered, conditioned only on continuation of Sprint's mobile broadband (EVDO rev A) service.
I had one manufacturer's warranty replacement (speaker failed) on the 600. Then I had 4 in-store immediate replacements, including activation (except for one 3-day air replacement at $50 for a screen I broke, activated with phone support), at no charge.
I have only good feelings about the insurance. No worries. |