Well they told me to bring the unit in to be tested, I have been to the Verizon store plenty of times. Most of the employees are high school age. I doubt that there is any soldering or reprogramming going on in the back. As usual I was told to leave the phone and come back in 45 min. As expected they are sending me a new (refurbished) Phone. I don't think that the phone is the problem. while waiting for my phone I overheard 5 other customers complaining about the declining signal strength in the last 6 months.... I believe our phones work fine. as they say in the ad " ITS THE NETWORK !! " |