Quote:
Originally Posted by plunker  The site was only down a week and just came on line 1-15-08?????? A couple of months I hope they get your bill and plan right... |
Sprint notified me over three months ago (via USPS) that their site, call center etc... would be down for only 48 hours do to an upgrade. Of course, it was over the weekend my bill was due.
After three days it still wasn't back up. When it came back it was taken down almost immediately for another 48 hours THREE separate times in two weeks!
At first I had to call and notify them that my plan was not as agreed to over 2.5 years ago and that it needed resubmitted. While that was fixed, each month since I have to call and remind them that I have "unlimited data" and ask that they reinstate it/credit my bill (usually at least $500). I am told to simply call back each billing cycle and repeat the above. LOL
Also, when checking my allotted minutes via Treo, the site or *2 I am told that there are "-1 minutes with the plan and _____ used so far." There is also no combined data available for each account and one and one must get out the calculator when multiple devices are involved.
There is more but I'll spare you the rest of my pain. ANYONE ELSE?