Two issues to address.
1. Files, pics and such should be backed up to a PC or other device and reloaded to the phone using Explorer while connected to that computer via the USB sync cable.
2. You will be OK re-synching your phone's Outlook based data like contacts, tasks, mail, etc. Your Outlook data will re-populate after the hard reset during your first sync session. You will need to delete the old sync relationship with your PC and create a new one for the hard-reset phone (name it something different). If you are using wireless sync the process is somewhat similar and in my opinion simpler as you will gather all your old Outlook data back wirelessly during its first sync.
Let us know how you make out. |