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alpo · 04-28-2008, 12:04 PM

I have pursued an answer to a problem related to this for some time. My phone usually has excellent reception but on the rare occasion it loses the signal it has a difficult time picking it back up, at least without some help from me. To pick the signal back up all it takes is cycling Phone Off and back On. When cycled it can immediately have full 5 Bar strength. Per previous help I have limited my Services Band Selection to “GSM”, but that has had little effect. I have tried making a call with no reception indicated thinking it was simply an indication problem, but calls immediately failed. This is not a major problem when I need to make a call (all I need to do is cycle the Phone Off and back On), but I stand the chance of missing any calls coming in while the phone has no signal.

I do not believe I had this problem before upgrading to Mobile 6, but at this point I cannot say that definitely. My current Software Version is TREO750-2.25-ATT, Hardware Version is A, Firmware Version 1.54.27.00, and CC-Cap ATT-ATT-042. In this tread there is mention of issues involving connectivity, am I at the optimum Version levels currently available. I used the ATT Site provided upgrade to get to Mobile 6.

I love the design of this phone, but it is hard dealing with this functional issue. If all else fails, can the phone be taken back to its original Mobile 5 installation? If so, how. I would hate to “Go Back” but if that is all I can do,…..

04-28-2008, 12:04 PM	#16 (permalink)
alpo Join Date: Mar 2007 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Service Problems with wm6 upgrade I have pursued an answer to a problem related to this for some time. My phone usually has excellent reception but on the rare occasion it loses the signal it has a difficult time picking it back up, at least without some help from me. To pick the signal back up all it takes is cycling Phone Off and back On. When cycled it can immediately have full 5 Bar strength. Per previous help I have limited my Services Band Selection to “GSM”, but that has had little effect. I have tried making a call with no reception indicated thinking it was simply an indication problem, but calls immediately failed. This is not a major problem when I need to make a call (all I need to do is cycle the Phone Off and back On), but I stand the chance of missing any calls coming in while the phone has no signal. I do not believe I had this problem before upgrading to Mobile 6, but at this point I cannot say that definitely. My current Software Version is TREO750-2.25-ATT, Hardware Version is A, Firmware Version 1.54.27.00, and CC-Cap ATT-ATT-042. In this tread there is mention of issues involving connectivity, am I at the optimum Version levels currently available. I used the ATT Site provided upgrade to get to Mobile 6. I love the design of this phone, but it is hard dealing with this functional issue. If all else fails, can the phone be taken back to its original Mobile 5 installation? If so, how. I would hate to “Go Back” but if that is all I can do,…..