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BusinessGolfer · 12-30-2008, 11:42 AM

I bought Verizon's warranty plan when I re-activated my 650. Verizon could not fix a problem I was having with my 650 with software, resets, etc., so they sent a replacement phone. Since they no longer have any 650's in their warehouse the replacement was a 680. Since they only send the body and fresh battery (no back panel), my 650 back panel would not fit the 650. They went to their highest supervisor and they could not send a back panel only (against company policy). So they sent me a brand new 755p, the only phones they had with back panels. While it was a bit of hassel for a few days, it made me glad I bought their warranty!

12-30-2008, 11:42 AM	#5 (permalink)
BusinessGolfer Join Date: Feb 2008 Posts: 2 Thanks: 2 Thanked 0 Times in 0 Posts	I bought Verizon's warranty plan when I re-activated my 650. Verizon could not fix a problem I was having with my 650 with software, resets, etc., so they sent a replacement phone. Since they no longer have any 650's in their warehouse the replacement was a 680. Since they only send the body and fresh battery (no back panel), my 650 back panel would not fit the 650. They went to their highest supervisor and they could not send a back panel only (against company policy). So they sent me a brand new 755p, the only phones they had with back panels. While it was a bit of hassel for a few days, it made me glad I bought their warranty!