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Old 11-15-2002, 04:55 AM   #10 (permalink)
Acmeplant
 
Join Date: Nov 2002
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Acmeplant
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I turned on my Treo last Friday morning to be greeted by a complete dearth of data.  No idea why, but everything was gone.  I'd hot-synched the day before so I wasn't desparate, but would like to know why this happens.  The only 3rd party apps I've loaded are the 5 apps in Mark/Space Office.  Their mail and sketch programs are great and I'd really like to keep them.  Since that one time I've had no trouble, but I do get frequent soft resets when I'm using (or trying to use) the internet.  If the connection takes too long to establish, the Treo resets itself.  This happens whether I'm using the 3rd party mail program or the Blazer app that came with the unit.  Are the two things connected?  The people at Handspring refuse to do any tech support and send you to Sprint.  The people at Sprint know nothing about the Treo and send you to a store.  In all of Manhattan there is only one store that can do a diagnostic on a Treo and it's really out of the way.  Before I kill half a day, I thought I'd ask for feedback here.
Thanks,
Ellen
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