Originally Posted by Rudy
Install the Palm software latest ver is
here. This is from the Palm support web site and it is Palm Desktop 6.2 and HotSync Manager.
Ok now you have the palm desktop and hotsync manager installed. check that you have the little hotsync system in the system tray. IF it's not there go to the start menu programs/palm and click on HotSync Manager.
Plug in your phone to the USB cable and the USB cable in to the computer. At this time the computer will detect and setup your device drivers for the phone. This may take a couple of mintues.
Once the device drivers are set up press the hot sync button on the USB cable, it should connect quickly and it should sync.
Let us know how this works for you and if it does fail, where does it fail.
Just in case you missed it some how