Treo Forums | Everything Treo - View Single Post - A Warning to all T-Mobile Treo 600 Users...

bcappi76 · 11-05-2005, 09:08 AM

I just thought I would post a "heads up" to anyone out there that currently has T-Mobile as a carrier and
uses the Treo 600... The Treo 600 has been discontinued and T-Mobile no longer carries any other PALM based
smartphone. I just found this out last night when I dropped my Treo, busting the screen, and called
T-Mobile, who referred me to Asurion (the insurance company for T-Mobile @ $5.99 a month). When I went to
file the claim for a replacement phone I was told that they no longer carry the Treo 600 and that the only
replacement(s) they would send would be either a Sidekick or Blackberry (neither of which uses the PALM
compatible applications). I was told my only other options were to 1. purchase a Treo 600 from a T-Mobile
store and be reimberssed in 2 - 4 weeks (I called every store in the area and NONE carry the Treo 600) 2.
purchase another compatible phone Treo 650 at my expense 3. have a replacement phone sent, and purchase a
PALM Pilot to use my PALM applications! 4. cancel my service, for $200 and go to a carrier that provides a
PALM compatible phone!

11-05-2005, 09:08 AM	#1 (permalink)
bcappi76 Join Date: Nov 2005 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	A Warning to all T-Mobile Treo 600 Users... I just thought I would post a "heads up" to anyone out there that currently has T-Mobile as a carrier and uses the Treo 600... The Treo 600 has been discontinued and T-Mobile no longer carries any other PALM based smartphone. I just found this out last night when I dropped my Treo, busting the screen, and called T-Mobile, who referred me to Asurion (the insurance company for T-Mobile @ $5.99 a month). When I went to file the claim for a replacement phone I was told that they no longer carry the Treo 600 and that the only replacement(s) they would send would be either a Sidekick or Blackberry (neither of which uses the PALM compatible applications). I was told my only other options were to 1. purchase a Treo 600 from a T-Mobile store and be reimberssed in 2 - 4 weeks (I called every store in the area and NONE carry the Treo 600) 2. purchase another compatible phone Treo 650 at my expense 3. have a replacement phone sent, and purchase a PALM Pilot to use my PALM applications! 4. cancel my service, for $200 and go to a carrier that provides a PALM compatible phone!