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This is a discussion on Outlook thinks it's synching, but isn't. within the Treo Software forums; I just got a new home computer where I am using Windows Vista with Outlook 2003. I just installed Palm ...
  1. 05-09-2008, 09:34 AM #1
    only1naked
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    Default Outlook thinks it's synching, but isn't.

    I just got a new home computer where I am using Windows Vista with Outlook 2003. I just installed Palm Desktop 6.2. When I try to hotsync my Treo 700p, I don't get any error messages, yet none of the changed data from the desktop is moved to the handheld, nor is the handheld changes moved to the desktop. I have tried Handheld overwrites and sync both and desktop overwrites, etc. None work, yet I watch the sync progress bar and it acts like all is going fine. Does anyone have any suggestions?

    I do sync both at home and at work. Prior to getting the new home computer, I was using Windows XP with Outlook 2000 on both machines, and Palm Desktop Software 4.1.4. This is still what I am using at work. Prior to getting the new computer, my hotsync settings were on "Synchronize All Files" on both desktops and I never had a problem with info updating regardless of where the change had been made.
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  2. 05-09-2008, 01:13 PM #2
    Kreth
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    Did you check to see if your data is being synced to Palm Desktop?
    Jeff Velten
    Sprint Treo 755P
    My apps: 2Dial-4cast-Blue Nomad Security Suite-Datebk6-Diddlebug-Docs To Go-eReader-FieldPlus-FileZ-Google Maps-HandZipper-Hi-Launcher-KeyCaps 600-magicButton-mLights-MobileClock-mRing-Power Hero-PowerRun-pTunes-Quick News-Shortcut5-Snapper-SplashPhoto-TakePhone-TCPMP-TryDA-Unit2Unit
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  3. 05-09-2008, 01:19 PM #3
    only1naked
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    I knew that would be the first question. HA! I should have mentioned, no. It is set to sync with Outlook, and it is not appearing on the desktop. It's so weird. I even uninstalled and reinstalled everything, and still no good.
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  4. 05-09-2008, 02:45 PM #4
    stevetaz
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    And here are the second through fifth questions.....

    When you installed the desktop and sync manager, was it an upgrade or a clean install? Was the Vista install clean or an upgrade?

    Are you logged on to your computer as a user or an admin? Not sure if this would make a difference and if it does I would guess the problem would be during the desktop install and not the sync. Not sure though....

    Finally (this time), could the device have wireless sync enabled?

    SteveTaz
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  5. 05-09-2008, 02:57 PM #5
    stevetaz
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    Oh, and is your Vista 32 bit or 64 bit?

    SteveTaz
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