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Old 05-09-2008, 09:34 AM   #1 (permalink)
 
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Default Outlook thinks it's synching, but isn't.

I just got a new home computer where I am using Windows Vista with Outlook 2003. I just installed Palm Desktop 6.2. When I try to hotsync my Treo 700p, I don't get any error messages, yet none of the changed data from the desktop is moved to the handheld, nor is the handheld changes moved to the desktop. I have tried Handheld overwrites and sync both and desktop overwrites, etc. None work, yet I watch the sync progress bar and it acts like all is going fine. Does anyone have any suggestions?

I do sync both at home and at work. Prior to getting the new home computer, I was using Windows XP with Outlook 2000 on both machines, and Palm Desktop Software 4.1.4. This is still what I am using at work. Prior to getting the new computer, my hotsync settings were on "Synchronize All Files" on both desktops and I never had a problem with info updating regardless of where the change had been made.
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Old 05-09-2008, 01:13 PM   #2 (permalink)
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Did you check to see if your data is being synced to Palm Desktop?
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Old 05-09-2008, 01:19 PM   #3 (permalink)
 
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Default

I knew that would be the first question. HA! I should have mentioned, no. It is set to sync with Outlook, and it is not appearing on the desktop. It's so weird. I even uninstalled and reinstalled everything, and still no good.
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Old 05-09-2008, 02:45 PM   #4 (permalink)
 
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And here are the second through fifth questions.....

When you installed the desktop and sync manager, was it an upgrade or a clean install? Was the Vista install clean or an upgrade?

Are you logged on to your computer as a user or an admin? Not sure if this would make a difference and if it does I would guess the problem would be during the desktop install and not the sync. Not sure though....

Finally (this time), could the device have wireless sync enabled?

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Old 05-09-2008, 02:57 PM   #5 (permalink)
 
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Oh, and is your Vista 32 bit or 64 bit?

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