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This is a discussion on Difficulties Talking To T-Mobile Customer within the Wireless Carriers forums; Hi all! Happy Thanksgiving to everyone! I was wondering if anyone has any thoughts about this one... I have a ...
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    Default Difficulties Talking To T-Mobile Customer

    Hi all! Happy Thanksgiving to everyone!

    I was wondering if anyone has any thoughts about this one...

    I have a Cingular Treo 650 and my husband has a T-Mobile Blackberry (the small, more cell-phone-like model).

    He seems to be having a consistent problem hearing me both locally and when I'm travelling, although I can hear him okay.

    I don't seem to have a problem with this when I'm talking to other folks.

    My previous phone was a Nokia and we had no problems.

    Does anyone have any thoughts on what the problem might be? And/or any suggestions for addressing this problem? (I haven't yet called Cingular or Palm thinking that I'm most likely going to get just a shrug.)

    Thanks!
    Sharon

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    I'm assuming you're on a "blue" (old AT&T) plan--if so, there's noting wrong with your Treo.

    For some reason, the connection between the AT&T and T-Mobile networks is faulty. I can tell when I'm calling a t-mobile customer, as I usually get a "beep" instead of the usual "ring" when I call out, and there's often a lot of static. I personally haven't tried calling on an "Orange" network plan, but all my friends who have orange plans have told me that they have no problems.

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