I would like to have someone explain how to get links into a thread, similar to what Chris has done in the following response in another thread........................How is this done? Thanks a buttload.
Well, I'm finally getting to implement all of this fun stuff.
Customer Reviews section and the long awaited
Knowledge Base which I've dubbed Treo Support. There are some pretty major template issues that I'm looking to resolve, but overall I believe this software I purchased will do the job quite well. I'm going to start adding to the knowledgebase from the submissions I've recieved over the past few weeks.
The software allows me to set up categories. The first (and only FAQ) that I have listed is under the category Treo Software. For me, this is a logical category that covers any topic/article/FAQ related to software ON the Treo. I think a category for Desktop Software - PC, Desktop Software - Mac might be another way to further break out the categories.
As I read the submissions, I'm sure it will provide ideas for categories. I'm open to suggestions. Here's the main
Treo Support page (complete with broken template

) where the categories will appear. I can set up keywords for what Treo smartphones the specific article references. Yet another way is to associate articles to multiple related categories. For example, an article that is related to the Treo 650, Treo 600 and Treo Software will appear in all of those categories.
