TBolt, I am with you 100%. If you read those Sunday Paper offers real close, those deals only apply to NEW customers. Existing Customers don't qualify! Sprint is not the only one that practices this! This really burns me up, if you can't tell . . . .
I am hoping that one day soon, one of these big guys on the block will figure out, that good customers who pay their bills on time, are the ones they need to go after and keep happy . . . All of them really need to improve on the CS experience! However, if shopping on pricepoint alone, it looks to me like Sprint might be the cheaper experience long term . . .
At least, where I am sitting, that Sprint grass is looking greener . . .