Help with iPod shuffle - Page 2 - Treo Forums

chris · 05-05-2006, 12:03 PM

Quote:

About 30 mins ago, the new iPod arrived with a return label so I wouldn't have to pay to return the defective one.

I had a similar experience when I bought my iPod Video. I ordered the day it was announced and it came on a Monday I beleive. I was extremely surprised and excited only to find out that it was defective. I called Apple and they had a FEDEX return package sent later that afternoon. I had a new iPod Video within days -- I think Wednesday. Anyway, this one worked great and overall I was pleased with the process. I did spend quite a long time on the phone, but it was worth the wait.

Have you synced the new Shuffle yet? Things working properly?

kdallen · 05-05-2006, 01:32 PM

Quote:

Originally Posted by chris

Have you synced the new Shuffle yet? Things working properly?

Actually, I synced as soon as I got it, before I even made the post. I listened to several songs before turning it over to my daughter, who's happy.

kdallen · 06-03-2006, 02:50 PM

Quote:

Originally Posted by kdallen

I'm pleased with their overall service in this case.

Gotta give credit where it's due.

Guess I spoke too soon. Just got my credit card statement and they charged me $95 for some reason. Called Apple (no easy feat, mind you) and, since the return label they sent me was ripped and I used APPLE'S OWN ACCT # on another label, I didn't get "credit" for returning the iPod. Now I'm waiting for my refund. That's what I get for singing their praises.