Touchstone

[thefallen50]

I just got my TS., first issue. When I place the phone the charge notification flashes on and off....Does it mean its moving to much or something?? Thanks

[remington870_20ga]

It means its not centered properly. Just wiggle the phone a bit until it grabs onto the touchstone good.

[thefallen50]

Thanks for your post, I have wiggled and wiggled though lol. It keeps blinking instead of just picking up. There has been only one time where it seemed to keep charging. Is it really that picky where I will have to find a certain spot?? For that, I would just use the usb.

[PapiLou]

Fallen, this is a dumb question, but do you have any problems charging with the usb cable only?

[thefallen50]

No, it works just fine when I do that. Maybe once or twice it has not picked it up with the usb/charger. But then I just unplug and plug again and it picks it up. Its just when I do the touchstone. You think it may be the small battery issue your talking about?

[PapiLou]

I am not sure. The battery issue is known to cause the phone to turn off randomly. I have never seen someone who reported that it also was causing trouble charging with the TS. I have not searched for it though so it might very well be someone in this forum.

Once you have the Pre on the TS how secure would you say the connection to the magnet is on a scale of 1 to 5? Let's say on a scale of 1 to 5, with 1 being not secure at all and 5 being you can pick up the Pre and the TS does not fall off.

[thefallen50]

Def. 5. I even start from the top so that it slides till it stops. And I can tell the magnet is grabbed on. The first time I set it on that day it looks like it will work but then it starts flashing. After that, it just flashes no matter how many times I take it off and put it back on.

[PapiLou]

I would take it in to the store and reproduce the problem. They might replace one of the other for you.

[thefallen50]

Well the thing is, I ordered the TS on this website. I have contacted them 3 times to try to get a refund or a replacement and they have not even replied to my emails. Some customer service.

[Coggy]

I just bought the TS last week and have the exact same problem. It's as if the charging link is constantly breaking and remaking. Then you get the new connection alert popping up constantly. It wears down the battery faster than it recharges on vibrate mode. I'll be bringing mine back to the shop today. I'll let you know how I get on.