Just off the phone with the Pre Palm Development Team

[sdickert]

Hey all -

Just got off the phone withe the lead at the Palm HQ regarding my issues you can find at http://sanford.blogspot.com. Instead of reading all of the issues, I am reposting my most recent blog post here:

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So - I got off the phone with the Palm team in Santa Clara and have a couple of good pieces of information from the call:

1. Why does the camera cycle like mine does?
   Turns out that one of the first things the camera app does is perform an auto white balance - and that causes a slight delay as the camera is starting up. But, it does not explain the 20-second cycle of the camera app not working - which we are investigating.
2. Auto correct feature is currently a legacy function
   The guys told me that the auto correct system has approximately 55K words that are designed to handle most misspellings that treo users have experienced in the past. They are not keen on the iPhone style of auto-correct (with the floating word below and the X to dismiss) and are working on some of the issues.
3. How do I soft reboot?
   Just asked this one after reading one of the everythingpre.com threads - and asked. Turns out: hit the OJ key, the Sym key and the R key at the same time for a soft reset.
4. Multi-select of attachments - not happening yet
   One of my issues (in my last post) was the lack of a multi-select feature. They do not have one and will investigate if they could/would add it.
5. Repositioning the cursor in a text box
   One of my first finds was when I needed to reposition the cursor into a text field that already had content beyond the visible bounds of the field/screen (imaging a 20 character text form with a 50 character entry. Now go to the start of the form entry and then try to edit the last five characters.) Turns out the OJ key helps there as well. Hold it down and repositioning your cursor with your thumbs.

It was a great call - the team is really enthused and had already captured a number of my bugs prior to our conversation. I also think I am going to propose we call the OJ Key the Palm Key if only to keep the branding alive.

[Hungryjack]

Interesting. I'm glad to hear about #5, thats been annoying me for awhile now.

[joek71]

What is the OJ? Where is that? Is that the red key?

[joek71]

Everything will get fixed with time, look at the BIG CHEESE it took them 2yrs just to implement copy & paste, and this is a simple function. So everyone just sit back and relax, everything (bugs, new apps and games) will be soon enough.

[catallah]

OJ = orange

[joek71]

thanks that what i thought