Sprint threatens to boot because too much roaming!?!

Flexfx · 08-18-2009, 09:47 AM

My wife and I both have the Pre and we are enjoying them. She works in a big hospital for long shifts (10-12 hours) and unfortuanetly as soon as she walks into the building, the Pre goes to roaming.

Now we get a letter stating that she is roaming too much (we have the everything plan) and that they may be forced to terminate her account.

She loves the Pre but if she cannot freely use it, then she needs another phone she can (iphone?). Seeing that Sprint is losing customers left and right, roaming must be a major cost to them if they are willing to let her out of the contract. Are there any options in keeping the Pre and if she must switch to something else, what should I do with the extra Pre?

Thanks!

Rach1966 · 08-18-2009, 11:12 AM

sorry I can't answer your question, but I work in a hosp also and when I walk in the door it goes to roaming
but I don't use my phone at work

halfchuck · 08-27-2009, 03:17 PM

Call retentions and threaten to quit.

Tell them you're sorry that your wife's phone gets crap reception while she's saving lives and she'll just go to AT&T and get an Iphone. Maybe they'll give her an airave to put in the hospital lol. Never know.

WMark · 09-21-2009, 09:02 PM

Better yet, ask the IT dept to ring up their Sprint Business rep and ask for coverage enhancements. A hospital has huge traffic and should qualify for an in-building solution, IMHO. A lot will depend on the relationship that the hospital has with Sprint.

WMark
a Sprint employee