Sprint Treo 300

[Llynx]

I do not use Eudora.  I use Snappermail on the Treo and it will not download my SprintPCS mail.  I have set it up properly with the sprintpcs settings but it will not work...  perhaps it is a problem in the Snappermail program.  I may try their tech support and see what they tell me ...

[Treo300]

No, Snapper Mail works exactly the same way, I use them both because I am trying to figure out which one is best. The first version of Snapper Mail was very buggy, I had to do two hard resets, the latest version (release was three days ago) is much more stable, SO FAR!

[rcupit]

I installed Eudora and followed the setup instructions posted here, but I continue to receive an "authentication failed" message when checking my sprintPCS email account.  I logged in using my pc and bowser successfully, but cannot connect.  any ideas?

[CambAngst]

Like many other posters, I went through a surreal 8 week oddessey with SprintPCS techincal support.  What I gathered from nearly a dozen conversations with tech support people from various levels of the organization is the following:

People who bought a Treo 300 during approximately the first week of availability and converted their account from 2G service to PCS Vision service got trapped in a sort of limbo in Sprint's system, whereby the change to the billing/CIS system was not propogated though to the provisioning system or the SprintPCS web site.  The result was that customers in this state could not sign up for a PCS Vision username and password via the web site.  A PCS Vision username and password are prerequisites for accessing most of the advanced features of PCS Vision.  I finally got some results after I filed a complaint with the Kansas City branch of the Better Business Bureau (SprintPCS's corporate HQ is in Kansas City).  Within days of filing the complaint, I was contacted by a very nice, very professional woman who elevated my situation directly to the engineers in the support group.  They were able to manually force changes through the web site and provisioning system that got my account straightened out. ;D

Now, the bad news.  The majority of the "cool" things SprintPCS advertises in their commercials for PCS Vision don't work with the Treo.  Specifically, the ringers, games, and screensavers available with other PCS Vision-capable phones don't work with the Treo.  Not the end of the world, since there are zillions of Palm Apps out there that get you to approximately the same place, but annoying nonetheless.

So my advice to you if you're having problems and their tech support is giving you the terminal run-around is to contact the Kansas City Better Business Bureau.  You can go through the nation web site at http://www.bbb.org  >

[jjnorth]

I tried using Eudora, then tried Business Connection (but no attachment support).  I've now been evaluating Dataviz's InBox to go with Documents to go for word/excel attachment support.  This seems to work well.

[brandonw]

Has anyone figured out the sending problem with attbi.com broadband yet? I have tried all the previous helpful suggestions - got the receiving part working great. I just can't get my Treo 300 using Eudora to send, even after configuring exactly like was suggested. Could there be a need to input something in the "Auto Bcc address" or "Default domain" on the "Send" tab for the account in Eudora? Thanks in advance.
;)

[CCoastGuy]

I went to www.freewarepalm.com and got AIM for Palm v1.1 for FREE, yes FREE!! It works beautifully! No problems whatsoever using it. I have a Treo 300, using Sprint PCS Vision in the Monterey CA area. I almost bought a variation of the program for $20... This works really well. The only thing I wish it would do is alert you when you are using the phone or another application. You do get the messages, etc, but you have to select the AIM application for them to come in and to get the alerts instantaneously.

On an unrelated topic...I used my car charger yesterday while driving home and I guess I tried to plug it in upside down by mistake. I didn't notice any problem as the red charging light came on like normal. Once I got home I noticed that I had no signal...red flashing light. After 3 hours of no signal I called the Wireless Web Technician and they told me to wait until morning to see if it resolved itself and put in a ticket to have the Monterey system checked out in the mean time. This morning I noticed that my Treo 300 was still red light and not green as in charged, not normal...hmmmm. Also still no signal. The answer was a soft reset. This resolved all issues and it has been up and running ever since...keeping my fingers crossed haha.

Scott

[Evenkeel]

(warning::::: not for the faint of heart)

In regards to email I could not get Bussiness Connect or Treomail to install on my XP system and interface with Lotus Notes. I was able to get Business Connect to setup for Outlook just fine. So since my outlook does have a viable email link to the web I went ahead and installed it that way.

That started me off on my next journey. Getting my mail from Notes to Outlook in an acceptable manner. It's very easy to forward your mail BUT if you want to retain a copy in your Notes mail db you're asking too much it seems.

If you're a notes person then I'll go into more detail, if you're not I don't think you're even still reading so here goes:

If you forward your email by putting a forwarding address in your person document your email NEVER touches your mail box, the mail router just slings it at the new address and you're never the wiser.

I tried using an agent with the some simple actions. I could forward just fine but same problem. No local copy retained. When I told the agent to copy email to a folder first that broke the agent, didn't work at all from that point.

Next someone was kind enough to link me to a nice lotuscript agent someone wrote. Only trouble here is you have to modify it slightly as per the reply someone made to the post...look for it at the bottom....if you want attachments to make it through. And it's a bit dicey understanding how to use the form/button/agent that are supplied. You have to know where to insert what.

I ended up skipping the form and the button and just using the agent as a guide to make my own copy. You have to have access to notes designer for all this too and it's nice to have admin powers as well... I wonder if anyone's still reading...still I'll continue in case you're in the same boat as I was.

Open the agent down below select initilize on the navigator column and there you'll see the lotus script code itself. Just create a new agent in your own mail database, I didn't share it, make sure you do all the same as the orginal agent so name it the same, for when this agent should run select After new mail has arrived oh and down below you'll have to select lotuscript before you'll get the navigator column on the lower left that shows the initilize toggle when you're looking to insert the lotuscript.

slap the code in, modify it per the reply on the web page you got it at and where it says:

stRecipient = profdoc.fwdaddress

replace with this:

stRecipient = "youremail@addresshere.net"

This allows you to do away with the form and button the author provides which weren't allowing me to get my email address into the agent properly.

Here's where the sample lotus database with the agent is located:

http://www-10.lotus.com/ldd/sandbox.nsf/By...cd?OpenDocument

Now after all this it still might not work and if it doesn't then you're probably up against restrictions on your notes account as to whether you can run lotuscript agents or not. Either put your name in the server docuemnt under the security tab... read down you'll see where under the heading agents, or get your admin to do it.

Probably crazy confusing and now reading back I can't believe I even went throught he hassle but hey I sure love getting my email when I'm out.

Now I just have to figure out why i'm getting a Fatal Alert for no reason at all this baby's gotten no new software and has been working flawless all week.