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This is a discussion on Contact Telephone numbers not syncing within the Treo Smartphones forums; I have not had a problem for quite a while. Everything was syncing along just fine. All of a sudden ...
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    Question Contact Telephone numbers not syncing

    I have not had a problem for quite a while. Everything was syncing along just fine. All of a sudden today I went to look up a number of a friend on my TREO 600 and the name was not there. I thought... hmmm strange.

    Then there was another name I looked for and that was also not the. Most ofmy info was finfe... however certain contacts were jsut gone! I panicked the rest of the evening while at work. I went home and saw all the info is still safely on my MAC Address book.

    So I did a hot sync using my Missing Sync with the desktop overriding the handheld.

    After the sync I checked my TREO 600, Now, the names appeared with the addresses and extra info...but NO Telephone numbers. I tried this 3 times ..but alas the goblins are at work once again.

    Here is a copy of the history sating everything synced completely:
    Sync starting at 7/1/06 3:14 AM (03:14:42) on USB (5.1.0)
    OK Mark/Space Contacts
    Sync completed successfully at 7/1/06 3:21 AM (03:21:09)

    Any ideas please? I have over 2280 contacts and I am paranoid of losing the info (although I back up every morning and every night on an external hard drive after I do a sync.

    Thanks, Carol

  2. #2
    Administrator chris's Avatar
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    Is there anything different about those numbers that you can distinguish? Category not syncing or phone number field?

    -Chris
    <a href="http://www.everythingicafe.com/forum">iPhone and iPad forums</a>

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    Default telephone numbers

    nothing different about the numbers. They are some o the same numbers that have been in my various smart phones for the TREO for the past years.
    I used two of the numbers I was looking for within the past week and they were there.
    All of sudden yesterday ... gone

    Carol

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    Administrator chris's Avatar
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    I used two of the numbers I was looking for within the past week and they were there.
    All of sudden yesterday ... gone
    Hmmmm.... that's odd. Try adding a contact in the Treo and see if it comes over.

    -Chris
    <a href="http://www.everythingicafe.com/forum">iPhone and iPad forums</a>

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    Default testing adding numbers

    ok...so nothing was syncing properly at all with the contacts. I was going crazy.
    The events were syncing fine.. but the addresses and phone numbers were not.


    I did 5 syncs and all of a sudden after the 5th sync it resolved some conflicts and it starting syncing properly again. All the old numbers are back. The goblins seemed to have disappeared!

    I obviously did an immediate backup to an external hard drive :<)

    I hope this is now resolved and does not happen again.
    Thanks for your time

    Carol

  6. #6
    Administrator chris's Avatar
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    I did 5 syncs and all of a sudden after the 5th sync it resolved some conflicts and it starting syncing properly again. All the old numbers are back. The goblins seemed to have disappeared!
    It looks like your persistence paid off. Glad to hear it's working properly.

    -Chris
    <a href="http://www.everythingicafe.com/forum">iPhone and iPad forums</a>

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