Orange squggley line on screen treo 600 - Treo Forums

aws · 07-30-2005, 11:44 AM

Does anybody have any idea or any experience with having an orange squiggley line on the screen of the treo 600?
It suddenly appeared out of nowhere .
The line is near the bottom left corner of the screen.
Feedback is appreciated!

djdseven · 07-30-2005, 02:10 PM

All that comes to mind is the what I call the command line. If it looks like a slash / that's what it is. You can use that to activate your menu options. To activate it, start your stylus at a point and move up and to the right at a 45 degree angle and you should see that slash. Next type a letter to bring up a menu item.

For example if you go to the Memo pad, make that slash with the stylus, then type F, you should see the Font options.

Anyway, that's what I think you're referring to because anything else sounds like a problem!

hth
djd

djdseven · 07-30-2005, 02:13 PM

PS:

To remove the slash, just tap anywhere on the screen...and the command line doesn't work on all the screens.

aws · 07-30-2005, 05:03 PM

It is not a slash. It looks like a very curly orange hair. I don't know how else to describe it.

djdseven · 07-30-2005, 06:46 PM

Sorry, I don't know what that's caused by. I'd probably run it by the service provider.

mkparks · 08-18-2005, 01:47 PM

I'm getting the growing orange line on my screen too...I was just looking for resolution when I saw your post...any news on it?

aws · 08-18-2005, 07:26 PM

I called verizon Wireless and they sent out a whole new unit. They never explained what they thought it was. Good luck with yours.

mkparks · 08-18-2005, 07:36 PM

Thanks, I called Cingular and they are going to replace my phone. They didn't offer any explanation either...

djdseven · 08-18-2005, 07:45 PM

just out of curiosity, how old are your phones and were they covered by warranty? are the providers charging you anything for the replacements?

djd

franag · 09-01-2005, 06:53 PM

Orange spots are a sign of water moisture in the LCD AFAIK. You have a defective screen and should ask for a warranty repair.

http://www.palmone.com/us/support/contact/repair.html - some details on how to get started. Basically you have to call palmOne customer care for the generic GSM 600 model to get a repair order.

The repair costs without a waranty from palmone.com is $179.00 for repair and return. $179 + $25.00 for advance exchange.