Call Log Issues

[∏mp]

One of the great features of my treo 650 was the call log/last 10 numbers called.
All i had to do is double push the on(call key).
However, that feature is gone. And I have no idea what happaned.
Should I reset my Treo again?

[stevetaz]

Hi:

Are you using any third-party software that may interact with the Call Log or the Phone functions? If so, maybe there is a lost Preference to reset in the software.

If not, I would hard reset. Make sure you have a good back-up first and after the hard reset I would suggest you not hotsync for a day to see how the Treo operates. If all okay, sync, but pay attention to see if the problem reappears. If so, there is a deeper problem.

Be sure to post your results.

SteveTaz

[∏mp]

Might be another 3rd party app. I think it might be youmail.com. But I cant find anything in preference that would help me out. Hard reset might be my only way to go

[plunker]

Try ininstalling the program first. If that fixes the problem you won't have to do the hard reset

[benjie]

The advise to uninstall/reinstall and execute a soft reset is what I would do first. Though frankly I am not familiar with a third party application that actually manipulates the PhoneCallDB file. I would also consider backing up the device and deleting the PhoneCallDB and see what happens.

Ben