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Old 11-29-2005, 05:10 PM   #1 (permalink)
 
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Default Cannot access Docs to go

Anytime I try to access this now on my 650, the unit reboots. I was recently working on an excel document so I'm assuming that the Treo is trying to access that particular file when I go to Docs to Go. I tried deleting it but on hotsync, in the log it says its been restored and I need to finish editing it on my handheld. Catch 22..
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Old 11-29-2005, 05:16 PM   #2 (permalink)
 
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You could delete the file, and then change the conduit setting in Hotsync to "do nothing", so it doesn't put the file back.
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Old 11-29-2005, 06:14 PM   #3 (permalink)
 
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But how can I delete it if I can't access it?
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Old 11-29-2005, 06:48 PM   #4 (permalink)
 
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You should be able to delete it using a file manager, such as Filez.
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Old 11-30-2005, 10:56 AM   #5 (permalink)
 
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There is a temp file that Docs to Go creates that you should be able to delete using Filez or some other file manager. If that doesnt work, in your Backup folder (C:\Palm\(username)\Backup) you would see that document and you can delete it from there; or do a complete hotsync and hard reset your device, and then delete that file from the backup folder and that should restore DTG for you.
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Old 12-08-2005, 12:51 PM   #6 (permalink)
 
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OK well I used FileZ and it worked. I tried a couple other file browsing programs and they were poop.
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