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Old 01-15-2007, 02:44 PM   #1 (permalink)
 
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Question Chatter Email error

I have not been able to send email from my Treo for some time now. I get a "535 Error: authentication failed". This has been going on for a long time... at least 6 months , maybe FastMail made a change that I don't know about. Does anyone know what this might be?
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Old 01-15-2007, 03:57 PM   #2 (permalink)
 
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Try using your carriers outgoing server or if you are then try fastmails outgoing server setting. You may have to enable some settings in your authinacatation. . A quick search here should give you the settings.
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Old 01-15-2007, 06:18 PM   #3 (permalink)
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Copied from Chatter's website

I am getting a 535 (Authentication Failed) error This almost always means that your login and/or your password on the SMTP Profile page is incorrect. Note that these are NOT necessarily the same as what's on the Define page. To get to the SMTP Profile page, use the "Edit Mailbox" menu command in the Box menu and (versions prior to 2.0) tap the "Other" button and then tap "Edit SMTP Profile" or (version 2.0 and later) tap the "SMTP" button. If you still cannot find the problem, please email support@chatteremail.com.
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Old 01-15-2007, 06:39 PM   #4 (permalink)
 
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Thanks, I have tried adjusting those settings in the past with no luck. So I just deleted it and recreated it and now I can send emails... Whatever, anyway it works!

Thanks for the replies.
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Old 01-16-2007, 03:04 PM   #5 (permalink)
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Gret jhope it stays that way get back to us all if there are more problems. We'll keep the light on.
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