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05-26-2006, 06:03 AM
| #2 (permalink) |
| Moderator   Join Date: Nov 2005 Location: Columbia, SC
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  |  If you've never been able to open anything with DTG, I'd suggest uninstalling it from the Treo and the desktop and reinstalling from the CD, then performing a sync.
__________________ Sprint Treo 700p 2Day, 4Cast, Agendus Premier, BluePill, Butler, Chatter, Diddlebug, Flight Status, Google Maps, LightwavPro, MyBible 4, Noah Pro, palmPDF, PDANet, ProfileCare, pTunes Deluxe, QuickNews, Reset Doctor, RescoBackup, SplashID/Money, TCPMP, TealLock, UninstallManager, volumeCare Pro, ZLauncher  |
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05-26-2006, 10:04 AM
| #4 (permalink) | |
| Moderator  Join Date: Nov 2005 Location: Southeast USA
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  | Quote:
__________________ I Play in a Band! - Personal Site Treo 680 with Cingular My Treo 680: BackupBuddyVFS-BibleReader-Chatteremail-4Info-DirectoryAssistant- DocsToGo-ereader-Googlemaps-GTSRacing-GroupText-IM+-LittleJohnPalm- PdaNet-pTunes-Quickipedia-QuickNews-RescoViewer-RingoPro-Scrabble-Snap-SharkMSG- SuperMiner-TCPMP-TreoAlarm-U*blog-Voice Memo-VolumeCare-zLauncher My Palm History: PalmIII-PalmIIIc-VisorPrismw/phonemodule-TungstenE-Treo 650-Treo 680 | |
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05-30-2006, 07:42 AM
| #5 (permalink) | |
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| Sorry for the delayed response. If this is still a problem there was an update that had to be done for DTG. I had the same problem until I performed the update. Check the DataViz site and I am pretty sure you will find an update that will resolve this pesky problem. Good luck! Steve Quote:
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06-04-2006, 08:08 PM
| #6 (permalink) |
 Join Date: May 2006
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| Problem still exists I used ti be able to open files. Now I cannot. I deleted all of the files and then beamed one over from a friend's Treo. Same result. I went to Dataviz and downloaded the latest version. Still reboots every time I try to open a file. Next step is to un-install the program and reinstall. I have Filez. Do I just pick the files (DocsToGo and DocsToGoDB) and delte them? The DocsToGo file has a "lock" symbol next to it. Can it still be deleted? Thanks for all of your help! |
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06-05-2006, 09:18 AM
| #7 (permalink) |
| Join Date: May 2006
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| I found the answer I visited www.dataviz.com and went to the support tab. It has a section dealing with this problem. They had me install DataViz Tech Tool. It allowed me to delete preferences and to delete temp database. Once I did this it worked.  It also gives two other solution if this does not correct the problem. |
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