Documents to go trouble (HELP) - Treo Forums

Drakin030 · 01-05-2006, 08:02 PM

Hi, I am in desperate need of help. Recently my palm restarted on me without notice. When I turned it back on everything was gone.

It was as if it did a hard reset. Well I got home and installed everything in my backup folder on my desktop. Everything was back and working fine but all my documents from (Documents to go) were not there.

How do I get them back? I need thoes badly for work. Is there a special way to back thoes up or something? Someone please help.

Jane2001 · 01-06-2006, 11:24 AM

what have you tried to do so far?

Antoine of MMM · 01-07-2006, 03:26 PM

Look in the Docs to Go program on your desktop and see if they are still in the program. If not, then you will need to add them back into there and do a sync. That will get them back for you.

Good thing about DTG, you can delete a doc from the Palm, but it is kept on your comp.

Drakin030 · 01-08-2006, 10:48 PM

Well thats the problem I dont see documents to go on my desktop....anywhere. Where else is it stored on my computer?

kdallen · 01-09-2006, 04:38 AM

Quote:

Originally Posted by Drakin030

Well thats the problem I dont see documents to go on my desktop....anywhere. Where else is it stored on my computer?

Are you saying the button for Documents is missing when you open up Palm Desktop, too?

Drakin030 · 01-09-2006, 12:19 PM

Well when I open Palm desktop i see my calander first...SO I look to the left and see calander contacts memo's ect... But I dont see anything for documents to go

Drakin030 · 01-09-2006, 12:24 PM

Im screwd arent I? I dont get it everytime i sycned my palm i allways saw "Docstogo" on the items that were being synced...its gata be somewhere I need thoes files so badly...

kdallen · 01-09-2006, 12:46 PM

Quote:

Originally Posted by Drakin030

Well when I open Palm desktop i see my calander first...SO I look to the left and see calander contacts memo's ect... But I dont see anything for documents to go

Have you tried re-installing Palm Desktop again from your CD? A clean install should give you all the components, including DocsToGo.

As to the documents, have you tried looking at the backup history on your desktop? If nothing else, shouldn't the previous backups be in your recycle bin? You should be able to restore any old files in your recycle bin. Hope this helps.

Drakin030 · 01-09-2006, 09:55 PM

Well when I restored my palm under the installer i selected everylast thing in the backup foder....But i guess it didnt add my documents

Drakin030 · 01-09-2006, 10:04 PM

I reinstalled docstogo on my desktop but none of my files are there...where are they normally backed up to?