Dropped phone, keypad won't work

[drizzle]

I've had my Treo 650 for about 3 months now and it's worked like a charm. I bought it brand new (sealed box) off eBay as a Cingular branded phone (Cingular is my provider), so I'm not sure what warranty (if any) covers me.

Today when I was fumbling around trying to answer a call, I dropped it on the pavement :angry: (stupid me for not getting a skin). Now the phone is functioning - phone service, etc., but the majority of the keypad buttons do not work (all the top nav buttons except 'down' and most of the letters). The only way I'm able to turn the screen on is to do a soft reset and use the fully-functional touch screen.

Is there a way for me to fix this and if not, does anyone know any reputable repairmen?

[jfa]

Welcome to ET drizzle. Sorry to hear of your situation. According to the palm site you have a one year warranty. But it may not cover your dropping it. Who is your carrier some carrioers have insurance that might cover you. Cingular which is my carrier does not have coverage which includes the treo line. It may be that the fall jostled the connector nbetween the keypad and the board or the lcd just enough to cause the problems you are experiencing. Palm.com repairs are fairly expensive you may be able to find someone on line to do it cheaper if you cant figure somethinbg else out. performancepda.com or pda parts .com sell thye parts and also do rewpairs or chris short may be another possibility. Good luck and keep us posted.