Error message 4058 - Treo Forums

cfling · 11-06-2006, 04:51 PM

I'm new to this site, so please forgive me if i ask a stupid question. I keep getting "Error message 4058. Please check telephone number or email address and try again" message when i attempt to either send or reply to a text message. The email seems to be fine, and i kow the phone number is correct. Suggestions?

xdayveedx · 11-06-2006, 04:56 PM

Might sound dumb, but check and see if the area code is right on the number maybe?

cfling · 11-06-2006, 05:01 PM

Quote:

Originally Posted by xdayveedx

Might sound dumb, but check and see if the area code is right on the number maybe?

thanks, I checked...but the number is correct

xdayveedx · 11-06-2006, 05:02 PM

um....if you have cingular check the message center # on your phone. It should be +13123149810

kabeyun · 11-07-2006, 11:36 AM

Are you on Cingular? I've looked into this problem, and it seems that this error is often associated with the following:

1. A corrupted contact (try a different contact)
2. SMS messages exceeding 160 characters (does it work with short messages?)
3. Failure to include a leading "1" before the area code (add the "1")
4. Failure to label the contact's # as a Mobile or E-mail # (change the # type)
3. an older lock code from Cingular (call Cingular tech support and ask to be sent a new lock code)
4. older SIM cards (try a new SIM card)

Good luck.

-K

kimestes · 05-05-2007, 12:44 PM

Any other options for me???

Quote:

Originally Posted by kabeyun

Are you on Cingular? I've looked into this problem, and it seems that this error is often associated with the following:

1. A corrupted contact (try a different contact)
2. SMS messages exceeding 160 characters (does it work with short messages?)
3. Failure to include a leading "1" before the area code (add the "1")
4. Failure to label the contact's # as a Mobile or E-mail # (change the # type)
3. an older lock code from Cingular (call Cingular tech support and ask to be sent a new lock code)
4. older SIM cards (try a new SIM card)

Good luck.

-K

chris · 05-05-2007, 12:53 PM

Doesn't happen all the time. I've seen people say it might be a network issue. My second guess was the SIM card, but you've replaced that.

-Chris

kimestes · 05-05-2007, 04:18 PM

Thanks Chris and the group...I called cingular (611) and they fixed this issue in about :30 seconds. The problem is on their end. At least I know I can come here and get options....
All the best

Quote:

Originally Posted by chris

Doesn't happen all the time. I've seen people say it might be a network issue. My second guess was the SIM card, but you've replaced that.

-Chris

chris · 05-05-2007, 04:51 PM

Quote:

Originally Posted by kimestes

Thanks Chris and the group...I called cingular (611) and they fixed this issue in about :30 seconds. The problem is on their end. At least I know I can come here and get options....
All the best

No problem. Glad you got it fixed. I had googled the error and this thread was one of the results. Thanks for sharing the fix. The next person will have a resolution to their problem.

-Chris

kabeyun · 05-05-2007, 08:46 PM

Quote:

Originally Posted by kimestes

Thanks Chris and the group...I called cingular (611) and they fixed this issue in about :30 seconds. The problem is on their end. At least I know I can come here and get options....
All the best

Great news! What was the issue?

-K