Hello? Can't hear or be heard... except with earphone

[claudia1975]

Hi!

I'd hate to lose my dear treo!

Here is my dilemma... phone rings, I pick up. Can't hear them, they CAN hear me.

Help!:embarassed:

Please... Thanks!

[dollface]

Hi!

I'd hate to lose my dear treo!

Here is my dilemma... phone rings, I pick up. Can't hear them, they CAN hear me.

Help!:embarassed:

Please... Thanks!

I don't know how much stuff you have installed on your phone, but to rule out software issues, it might help to do a hard reset. if that doesn't solve it, then perhaps you have a blown earpiece speaker. I take you have tried toggling up the volume when someone calls to be sure it wasn't too low?

[claudia1975]

Hi!

How would I do a hard reset? Sorry I'm not a techy at all. :> Just to clarify, I can hear folks and folks can here me when I use my ear piece just not without.

I have checked volume to make sure it was loud enough.

[JKDC]

Hi!

I'd hate to lose my dear treo!

Here is my dilemma... phone rings, I pick up. Can't hear them, they CAN hear me.

Help!:embarassed:

Please... Thanks!

Same thing... happened today. No one can hear me... and I can't hear anyone... I can send receive text and emails... just can't place any calls because I can't hear or be heard... HELP!

[plunker]

Have you guys been using the wired headset with your treo?? The contacts sometimes get stuck together and disable your speaker. I believe that when you get a call look to see if you have the speakerphone function on the screen. If it is not there the treo thinks you have a headphone jack plugged in.
You may try to wiggle the jack around in the socket to get the contacts to open up.

Volume care may be a solution here but do a search here and you will find a lot of info on the head phone jack...

[JKDC]

Did a HARD RESET and that did not fix the problem... I have also noticed on the screen of treo... the speakerphone button is missing... not there... I too can hear through the head set... when removed, could the phone still think, be hung up that it is in headset mode... and if so, can I toggle out of that somewhere?

Thanks in advance... JKDC

[plunker]

Did a quick search and found this thread.
http://www.everythingtreo.com/forum/...alls-8138.html

When on a call wiggle the headphone plug around in the jack and watch to see if the speakerphone icon appears. When or if it does you should be back in business...

[dollface]

Have you guys been using the wired headset with your treo?? The contacts sometimes get stuck together and disable your speaker. I believe that when you get a call look to see if you have the speakerphone function on the screen. If it is not there the treo thinks you have a headphone jack plugged in.
You may try to wiggle the jack around in the socket to get the contacts to open up.

Volume care may be a solution here but do a search here and you will find a lot of info on the head phone jack...

You're right Plunker, Volume Care Pro has the Disable Headset Jack option which sometimes fixes this bypassed earpiece mic.

http://software.everythingtreo.com/product.asp?id=4662&n=VolumeCare-%2D-Headset-Bypass

The above add-on must be purchased along with the regular Volume Care program, you need both.

[JKDC]

Sometimes is the key word in that post... downloaded volume care and bypass... it says it is running in Bypass mode but the issue is still there... am I going to have to go to Sprint and have the jack fixed? Say it ain't so!

[dollface]

Unfortunately, if Volume Care Bypass didn't fix the problem, I would say a repair is in order; or an upgrade to a newer model - they don't have that problem with the headset jack.