Help cant send outgoing emails in versamail

[mimi]

i've been going crazy with this same problem and tried everythjing and this time I tried, once again what meangene01 posted and it suddenly worked.
thank you!
i was about to give my treo 650 back and move back to my old treo600
thanks again!

[SweetNSassy]

I'm not able to send gmail emails through my 650 either and I've tried the hints listed here. Can someone give me step-by-step help cause I am not tech-savvy AT ALL and I just got the 650 a couple weeks ago :redface:
I can receive gmail emails (thanks to another step-by-step guide posted on this site - THANKS!! ) but when I try to send I get a message that says "Unable to resolve name smtp.gmail.com smtp.gmail.com. Check your DNS settings or enter the IP address for your mail server.

I'm with Sprint and these are my current settings:

Incoming Mail Server:
pop.gmail.com

Outgoing Mail Server:
smtp.gmail.com

Incoming Server Settings:
Port Number: 995
SSL: checked
APOP: unchecked

Outgoing Server Settings:
Port Number: 465
SSL: checked
ESMTP: checked

[plunker]

On sprint I could not send e-mail with my pop3 server. I charged the outgoing to smtp.sprintpcs.com and it started working.

What is strange is later I entered my service provider outgoing server address and it worked too.

[Kreth]

I can receive gmail emails (thanks to another step-by-step guide posted on this site - THANKS!! ) but when I try to send I get a message that says "Unable to resolve name smtp.gmail.com smtp.gmail.com. Check your DNS settings or enter the IP address for your mail server.

Just a guess based on the message that you're getting... Is there any chance you have your SMTP server set as "smtp.gmail.com smtp.gmail.com"?

[tomp]

I was getting that error until I read this thread. All I did was set the outgoing port number to the same as my home PC and it worked.

[SweetNSassy]

Just a guess based on the message that you're getting... Is there any chance you have your SMTP server set as "smtp.gmail.com smtp.gmail.com"?

hmmmm - maybe, how can I tell? I don't even know what a SMTP server is

[Kreth]

hmmmm - maybe, how can I tell? I don't even know what a SMTP server is

It's under the account settings. I use Snapper, but the port for my SMTP server is set to 587.

[bubbatex]

Yes - Change the port on the SMTP to 587. 465 did not work for me, but 567 did. Why, I don't know.

[SweetNSassy]

changed it from 465 to 587 and still getting that same error message

[plunker]

changed it from 465 to 587 and still getting that same error message

My port settings are completely different from the ones you guys are saying that are on yours. I guess your service provider provides one or your palm acquires one.

Did you check the smtp settings?

GO to versamail, menu button , acccounts, account setup then edit and go through the screens to check info. Do you have the server name in twice for your outgoing server?

I had a problem and a 30 minute call to sprint had me fixed up.