Thanks so much for providing the link to the article on Chris Short, I just sent him an e-mail about my phone.
I just purchased my Treo 650 last week on ebay, so I had it 4 days before I was golfing with my dad for a late fathers day present. It started raining midway through our round so we hustled back to our car. While we were heading back I grabbed my phone and put it in my lap

. Of course I forgot about it, get out of the golf cart and the phone falls the 4 or so feet to the ground. The POS
Smartphone Experts CrystalCase for Treo 650 that I purchased flew off the instant it hit the ground. I picked it all up, and hurry it into the vehicle. When I turn it on a few minutes later I see my prize, a vertical crack all the way across the screen.