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I have the most recent ver. of the palm software but it didnt seem to help my volume issues. I downloaded Volume Care from http://http://software.everythingtre...on=bestsellers
and that has fixed all my issues. I have seen on some forums that people sometimes say its the unit its self that has the problem and returning it for a new one helps. More often than not, I have noticed that I might just be the 650s in general. Hope that helps.
Sorry, had one too many http: in the last post. This is not an update but an add on software. The updated version on the palm software didnt fix my sound/volume issues but this program did. Try the trial download to see if it helps before you buy.
I am using Volume Care Pro. Has a few more features than the VC Basic. Click on both and read the differences and see which price, $14.99 or $19.99, works for your needs. Also, try the trial downloads first. They should allow you to use the programs for 14 or 15 days to see if a) it helps and b) if you like it before you buy it. Hope that helps.