Results 1 to 5 of 5
This is a discussion on new treo user needs help... within the Treo Smartphones forums; I have a 650 that will not sync with the email server at work. Is there a way that I ...
  1. 03-22-2006, 09:27 PM #1
    SF_treo_650
    SF_treo_650 is offline
    Join Date
    Mar 2006
    Posts
    2
    Downloads
    0
    Uploads
    0

    Default new treo user needs help...

    I have a 650 that will not sync with the email server at work. Is there a way that I can test if my email server needs EMSTP? or SSL? I am positive that I using the correct IP address. I am also pretty sure that my email server is IMAP and not POP. HELP!

    VersaMail error message: The connection was succesfully tested.
    The specified server is invalid or is not responding.
    Cannot form a connection to the server.
    Last edited by SF_treo_650; 03-22-2006 at 09:35 PM.
    Reply With Quote Reply With Quote
  2. 03-30-2006, 09:23 PM #2
    SF_treo_650
    SF_treo_650 is offline
    Join Date
    Mar 2006
    Posts
    2
    Downloads
    0
    Uploads
    0

    Default

    Anyone have any thoughts?
    Reply With Quote Reply With Quote
  3. 03-30-2006, 09:35 PM #3
    plunker
    plunker is offline
    plunker's Avatar
    Join Date
    Jan 2006
    Posts
    2,066
    Downloads
    0
    Uploads
    0

    Default

    There are threads here with fixes that sometimes work for some and not for others. I would contact cing,sprint or whoever and have them help you set it up. Sprint is really good about helping.

    Have your user name, password, servers info before calling.
    Reply With Quote Reply With Quote
  4. 03-30-2006, 10:37 PM #4
    bubbatex
    bubbatex is offline
    bubbatex's Avatar
    Join Date
    Mar 2006
    Location
    Austin, TX
    Posts
    108
    Downloads
    0
    Uploads
    0

    Default

    Quote Originally Posted by SF_treo_650
    I have a 650 that will not sync with the email server at work. Is there a way that I can test if my email server needs EMSTP? or SSL? I am positive that I using the correct IP address. I am also pretty sure that my email server is IMAP and not POP. HELP!

    VersaMail error message: The connection was succesfully tested.
    The specified server is invalid or is not responding.
    Cannot form a connection to the server.
    If it is your WORK server, your service provider is not going to help you. You need to talk to your IT department. It could be POP, IMAP, could need SSL, or not, Exchange, etc., but your company's IT department will have to guide you first.
    Reply With Quote Reply With Quote
  5. 03-31-2006, 12:43 AM #5
    indefh4xor
    indefh4xor is offline
    Join Date
    Feb 2006
    Posts
    45
    Downloads
    0
    Uploads
    0

    Default

    Quote Originally Posted by bubbatex
    If it is your WORK server, your service provider is not going to help you. You need to talk to your IT department. It could be POP, IMAP, could need SSL, or not, Exchange, etc., but your company's IT department will have to guide you first.
    It's even MORE SIMPLE than that...check the server settings on your desktop email application! I am an IT guy and I'll admit it...we're intimidating
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules