Outlook and Country Dialling Codes

[Fraser]

I've had my Treo 650 for a few days now and am a little disappointed in the functionality, particularly the outlook to phone page address book. I have now purchaed KeySuite, which is not erfect but solves most of the problems. One serious issue remains however and I was wondering if anyone could help.

I use Outlook 2003 which automatically adds country dialling codes to listed phone numbers (the "automatically add coutry code" button is greyed out in Outlook). The numbers with the country codes are synched onto the Treo and are dialled as unobtainable numbers. I want to delete the country code in order that my phone book works as something other than a written record!

Has anyone else come across this and, if so, how was it resolved.

Thanks in anticipation.

[lulugirl896]

I've had my Treo 650 for a few days now and am a little disappointed in the functionality, particularly the outlook to phone page address book. I have now purchaed KeySuite, which is not erfect but solves most of the problems. One serious issue remains however and I was wondering if anyone could help.

I use Outlook 2003 which automatically adds country dialling codes to listed phone numbers (the "automatically add coutry code" button is greyed out in Outlook). The numbers with the country codes are synched onto the Treo and are dialled as unobtainable numbers. I want to delete the country code in order that my phone book works as something other than a written record!

Has anyone else come across this and, if so, how was it resolved.

Thanks in anticipation.

This definitely sounds like something that you will need to rectify from the Outlook side- otherwise everytime you enter a new number or sync the files, you'll end up with duplicates. Try using the help contents on your PC.

[Fraser]

This definitely sounds like something that you will need to rectify from the Outlook side- otherwise everytime you enter a new number or sync the files, you'll end up with duplicates. Try using the help contents on your PC.

I've tried that. The help file tells me that Outlook cannot configure country dialling codes if the "Automatically add...." button is not available. This is clearly incorrect and I have questioned MS about this also.

Thanks anyway.

[Luis Alvarez]

Add the country/region code to numbers you enter

1. In Contacts, on the Actions menu, point to Call Contact, and then click New Call.
2. Click Dialing Options.
3. Select the Automatically add country/region code to local phone numbers check box. The country/region code added is for the selection in the Country/region list on the General tab of the Edit Location dialog box (in the New Call dialog box, click Dialing Properties, and then click Edit).

Note If the Automatically add country/region code to local phone numbers check box is not available, Microsoft Outlook doesn't recognize the phone number format for the specified country code and cannot automatically format phone numbers.

I hope that this works for you.