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06-15-2007, 06:40 AM
| #1 (permalink) |
 Join Date: Jun 2007
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 |  problem with excel files in docs to go Hi, Whenever I try opening an excel file in documents to go, my treo always goes into a soft reset...regardless of how big the excel file is (I even tried a blank one). When opening word and powerpoint, even the large ones, it does fine. Hope someone can help with my problem. Thanks! |
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06-15-2007, 06:41 AM
| #2 (permalink) | |
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06-15-2007, 01:12 PM
| #3 (permalink) |
 Join Date: Aug 2006 Location: In the middle of nowhere.
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| Is there sufficient free space on the device? Ben
__________________ Treo Centro - Honolulu - 2,500 miles west of somewhere in the middle of nowhere, the land of Shakes. Kyoceria 6135, Treo 300, 600, 650, 700p, 700w, Centro & 800W + 3 other WM phones... |
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06-16-2007, 01:34 PM
| #5 (permalink) |
| Join Date: Aug 2006 Location: In the middle of nowhere.
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| That should be sufficient. Have you uninstalled DTG, executed a soft reset and then reinstalled it? Ben
__________________ Treo Centro - Honolulu - 2,500 miles west of somewhere in the middle of nowhere, the land of Shakes. Kyoceria 6135, Treo 300, 600, 650, 700p, 700w, Centro & 800W + 3 other WM phones... |
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06-16-2007, 01:34 PM
| #6 (permalink) |
| Join Date: Aug 2006 Location: In the middle of nowhere.
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| Also there is a utility (may be built in to your version) that allows DTG to have its nonessentials moved to the card. Ben
__________________ Treo Centro - Honolulu - 2,500 miles west of somewhere in the middle of nowhere, the land of Shakes. Kyoceria 6135, Treo 300, 600, 650, 700p, 700w, Centro & 800W + 3 other WM phones... |
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06-18-2007, 08:40 AM
| #7 (permalink) |
 Join Date: Jul 2005
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| Hi: I used to have the same problem. In my case it would reset with a Word or Excel document and the DataViz support site has a tool that corrected it for me. You might want to take a look as I am not sure which versions had the problem. I am running an older version, 7 I think: http://support.dataviz.com/support.srch?docid=13568 I hope this helps, SteveTaz
__________________ "Criticism is something you can avoid easily by saying nothing, doing nothing, and being nothing" - Aristotle |
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06-18-2007, 01:18 PM
| #8 (permalink) |
| Join Date: Aug 2006 Location: In the middle of nowhere.
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| The "Tool" moves parts of the application to the SD card, which results in freeing up memory. This indicates that memory is a premium on your device and a close look at your main device memory usage may be needed. Often times a good third party launcher helps out. Ben
__________________ Treo Centro - Honolulu - 2,500 miles west of somewhere in the middle of nowhere, the land of Shakes. Kyoceria 6135, Treo 300, 600, 650, 700p, 700w, Centro & 800W + 3 other WM phones... |
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06-23-2007, 01:10 PM
| #10 (permalink) |
| Join Date: Aug 2006 Location: In the middle of nowhere.
Posts: 2,650
Thanks: 3
Thanked 73 Times in 73 Posts
| Then if you feel like playing, look at one of the better third party lauchers. ZLauncher and Initiate are excellent ones. Ben
__________________ Treo Centro - Honolulu - 2,500 miles west of somewhere in the middle of nowhere, the land of Shakes. Kyoceria 6135, Treo 300, 600, 650, 700p, 700w, Centro & 800W + 3 other WM phones... |
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