Stand by mode my Treo 650 turns off

[mestre]

Hi, I am haivng a big problem with my Treo 650 once the phone goes to stand by mode after 10 minutes none of the keys works look alike the phone turned off itself, so a have to remove the battery to tun back on!
I did the hard reset and download a new software but nothing works!!
Can anyone help me with this problem?
THANKS

[plunker]

Do the hard reset and do NOT install anything on the treo. See if your problem is gone. If it is you can install your software one app at a time to see which one is causing the problem.

[mestre]

Do the hard reset and do NOT install anything on the treo. See if your problem is gone. If it is you can install your software one app at a time to see which one is causing the problem.

Thank you for the advise but a try that too and didn't work ,we have like 20 phones with the same problem!

[plunker]

Holding the redbutton does not bring your screen back...and you have twenty phones with this problem I would contact your cellualar provider for them to check out the phones or contact palm at their site. www.palm.com

[mestre]

Holding the redbutton does not bring your screen back...and you have twenty phones with this problem I would contact your cellualar provider for them to check out the phones or contact palm at their site. www.palm.com

I will send a e-mail for Palm and see what they have to tell me!
If a can fix I will tell you what I did!

Thank you one more time !