Star (*) alert on top left on the time?....

[Tommy512]

I know that this is an alert which I used to access with my stylus but my problem is that my screen is kind of bad and i can't access it anymore by pressing the stylus on it. Is there another way using any keys (buttons) to access it so i can know what it's alerting me for?

[stevetaz]

Hi Tommy:

Here is what the Treo manual tells us:

There’s a Blinking Symbol at the Top of the Screen

The blinking asterisk at the top of the screen is the

Alert Manager symbol. It
appears when you have alarms or messages that you haven't acknowledged.

1.

Press and hold Center or tap the Alert Manager symbol with your stylus.

2.

A list of pending alarms or messages appears.



Select the text of an alarm or message to view the item and keep it in
the list.



Check the alarm or message box to clear it from the list, and then
select Done.

You should be able to press and hold your center button to access.

I hope this helps,
SteveTaz

[Tommy512]

Thanks alot!!! It worked!!!

Originally Posted by stevetaz

Hi Tommy:

Here is what the Treo manual tells us:

There’s a Blinking Symbol at the Top of the Screen

The blinking asterisk at the top of the screen is the

Alert Manager symbol. It

appears when you have alarms or messages that you haven't acknowledged.
1.

Press and hold Center or tap the Alert Manager symbol with your stylus.

2.

A list of pending alarms or messages appears.



Select the text of an alarm or message to view the item and keep it in

the list.


Check the alarm or message box to clear it from the list, and then

select Done.

You should be able to press and hold your center button to access.

I hope this helps,
SteveTaz

[stevetaz]

No Problem Tommy. They should all be that easy!

SteveTaz

[kevinmichaels]

Hello Tommy,

I see SteveTaz was able to help you out. Just wanted to add that if you're having trouble with your digitizer screen, there are a couple of things you could check. Are you using an adhesive screen protector? If it is trapped under the screen edge, stylus taps may not register properly. Occasionally, just having the screen protector on the screen can cause the issue. Try removing it to see if that makes a difference.
Or, there might be debris trapped under the edge of the screen. Use the corner of a piece of thin, stiff paper (copier paper works well) to very gently slide all around the edge of the screen. Don't let the corner of the paper travel more than an eighth of an inch under the screen edge frame. By doing this, you may be able to dislodge small particles of debris trapped under the frame.

You could take a look at the Palm Knowledge Library article "Calibrating your touchscreen (digitizer)", as it has a couple of other troubleshooting steps, as well.


Sincerely
Kevin