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Old 10-11-2006, 10:50 AM   #1 (permalink)
 
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Default USB Device not recognized

I am unable to synch w/ my PC (Win XP Prof. SP2). When I connect the synch cable to the USB ports the device is not recognized. Has any one here had this same problem?
I checked the Device manager and the USB Serial Bus Controllers are fine.
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Old 10-11-2006, 11:28 AM   #2 (permalink)
 
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Hi:

I have this happen periodically and it seems to be due to a poor connection at the phone. If I plug and unplug a few times it does eventually work. This morning I plugged in and it connected first try. Yesterday it took 5 tries. Go figure...

I am told this doesn't happen if you use a cradle. I am assuming you are using the USB cord.

Good luck,
SteveTaz
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Old 10-11-2006, 11:52 AM   #3 (permalink)
 
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that is correct, I am using the USb cable.
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Old 10-11-2006, 12:07 PM   #4 (permalink)
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Quote:
Originally Posted by TrippleOptics View Post
that is correct, I am using the USb cable.
Most USB cables aren't contoured to the bottom of the 650, so it's easy to get the connector skewed a little to one side.
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Old 10-11-2006, 12:49 PM   #5 (permalink)
 
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The cable is normally the culprit though on one laptop I had to reset the USB ports with a USB registry cleaner I picked up off of the HP site. The laptop in question was quickly replaced after I had to do it twice.

So, I would look at the cable itself and make sure the contacts on both ends are clean.

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Old 10-11-2006, 02:57 PM   #6 (permalink)
 
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This happens all the time with me. Sometimes I clean the bottom of my connectors. New post-its work well, just use the edges/corner of a stack and move them up and down over the phone connectors.

Sometimes I have to pull it out, cancel, push it in try syncing again.

Sometimes it's the hotsync program is not running. Sometimes I have to reboot.

This is probably the most annoying part of the phone.
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Old 10-11-2006, 02:58 PM   #7 (permalink)
 
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Let me ask you all this, under the setup option in the HotSynch Manager should it have the USB option or just the COM ports?
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Old 10-11-2006, 03:18 PM   #8 (permalink)
 
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USB

My message was too short so I have to write another meaningless sentence.
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Old 10-11-2006, 03:19 PM   #9 (permalink)
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My options are:
Local USB
Local
Modem
Network
Infrared
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Old 10-11-2006, 03:23 PM   #10 (permalink)
 
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I knew it... I don't have the option anymore! So after uninstalling the software and reinstalling the software it is now working properly again. Thank you all... although I would like to know what caused all this.

Last edited by TrippleOptics; 10-11-2006 at 03:40 PM.
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