USB Device not recognized

[TrippleOptics]

I am unable to synch w/ my PC (Win XP Prof. SP2). When I connect the synch cable to the USB ports the device is not recognized. Has any one here had this same problem?
I checked the Device manager and the USB Serial Bus Controllers are fine.

[stevetaz]

Hi:

I have this happen periodically and it seems to be due to a poor connection at the phone. If I plug and unplug a few times it does eventually work. This morning I plugged in and it connected first try. Yesterday it took 5 tries. Go figure...

I am told this doesn't happen if you use a cradle. I am assuming you are using the USB cord.

Good luck,
SteveTaz

[TrippleOptics]

that is correct, I am using the USb cable.

[Kreth]

that is correct, I am using the USb cable.

Most USB cables aren't contoured to the bottom of the 650, so it's easy to get the connector skewed a little to one side.

[benjie]

The cable is normally the culprit though on one laptop I had to reset the USB ports with a USB registry cleaner I picked up off of the HP site. The laptop in question was quickly replaced after I had to do it twice.

So, I would look at the cable itself and make sure the contacts on both ends are clean.

Ben

[Bugatti]

This happens all the time with me. Sometimes I clean the bottom of my connectors. New post-its work well, just use the edges/corner of a stack and move them up and down over the phone connectors.

Sometimes I have to pull it out, cancel, push it in try syncing again.

Sometimes it's the hotsync program is not running. Sometimes I have to reboot.

This is probably the most annoying part of the phone.

[TrippleOptics]

Let me ask you all this, under the setup option in the HotSynch Manager should it have the USB option or just the COM ports?

[Bugatti]

USB

My message was too short so I have to write another meaningless sentence.

[Kreth]

My options are:
Local USB
Local
Modem
Network
Infrared

[TrippleOptics]

I knew it... I don't have the option anymore! So after uninstalling the software and reinstalling the software it is now working properly again. Thank you all... although I would like to know what caused all this.