Versa Mail & Roadrunner Account

[Jeffrey2u]

I have been able to retreive my email from Roadrunner using versa mail but I have not been able to send a reply in versa mail.
I used the same pop server to obtain mail : pop-server.columbus.rr.com
This is the setting I have at home. I tried to use the same SMTP setting and it does not work: smtp-server.columbus.rr.com

Any suggestions what to try for my smtp settings?

Thanks,
Jeff

[millerhifi]

It's not working probably because your ISP does not allow you to relay while not on the roadrunner network. You can usually solve this by using another emails SMTP server to send.
Here are some useful tips that I copied from SnapperMails support section but can be used in general for configuring your server settings:

See if your ISP's SMTP server supports authentication. If it does, simply fill in the SMTP username and password in your account settings. This will log you into the SMTP server allowing you to send email. We've got a list of common settings in our ISP configuration area.
Before SMTP authentication became popular, some ISPs required you to log into your POP server before letting you send. If this is the case for your ISP, you can try checking the "POP before send" option in the server settings.
If your wireless carrier offers a SMTP server, configure all of your accounts in SnapperMail to use your wireless carrier's SMTP. We've got a list of SMTP servers for some common wireless carriers on our ISP configuration area.
Sign up to a third party mail service which will give you access to a SMTP server that supports authentication. You can then configure all of your mail accounts to use this SMTP server. We recommend FastMail, their service is fast and reliable.

What carrier do you have?

[Jeffrey2u]

Thanks for the help!!!
I am on Sprint PCS.
I checked with Roadrunner and you are correct in that they won't allow me to use their SMTP server away from home. Strange I can use it with my Yahoo mail but it won't work through the phone.

I did read your ISP settings and will use one of the other sites as my SMTP server. That seems simple enough. That way I can check mail from the road without finding a wi-fi spot.

I have had this phone about 2 weeks and it is well worth the cost. I carry around my entire customer base and folders with me.

[millerhifi]

Enjoy and glad that I was able to help!