Your issue does sound like a bluetooth one. Are you trying to connect using a USB cable, or have you set it up for bluetooth? If you have set it up for bluetooth, then your computer should generate a passcode to enter on your treo while connecting, at least on the first time, to authenticate that you really want your computer connecting to your treo. This passcode is usually displayed on the screen once a connection is attempted with your device.
I guess my question for you would be, what Operating System is on your laptop? Knowing that would make it easier to figure out how your laptop is trying to communicate with your treo.
Another thing to check would be your hotsync preferences or settings, just to make sure you have the right kind of connection selected and configured. |