Many problem/questions

[CaliAli]

I bought my first Treo - the 680 - last weekend and I've had a number of problems.

1. Email (I use gmail) was working okay for one day and then stopped. After switching around settings multiple times, I can now send email but when I try to receive it, it tells me it's downloading messages but then nothing appears in the inbox. Could it be a faulty device?

2. Most of the websites I have been trying to view say I need to enable JavaScript. According to my settings, I have it enabled though. Could there be another problem?

3. Is there anyway to check hotmail accounts? I've tried using https://mobile.passport.net/si/ but then I can't get it to work because of some kind of Windows Live ID. And if I'm able to bypass that part, the JavaScript gets in the way again.

4. Is there any way to get fantasy baseball to work?

5. 80% of my phone calls end up getting dropped. Could this be a phone thing or is it a Cingular thing?

6. Does anyone know if AIM will be created anytime soon for the Treo 680?

Since I only got this last week, I'm thinking about returning it for a different phone where I would be able to do at least half of these things. Does anybody have any recommendations?

[Stillrockin]

OK, I will attempt a stab at your concerns . . .

1. Gmail is an internet based email. They tried to make it POP, but if you do a search on the forums here you will several people have all kinds of problems with it. A windows based phone is not going to help you much with gmail. Hotmail is a similar problem. Its web based, not a standard protocol, like most accounts that use pop or imap protocols.
2. Palm's browser doesn't support a lot of flash and script embedded web sites. 650 users have an option in mini-opera browser with IBM websphere added on. Again, if your interested, search the forums here for links (Palm's web site has websphere on it) but I couldn't get it to run on my 680.
3. See 1.
4. Sorry, can't help here, but I bet there are some here who can!
5. I am going to say this is a Cingular thing . . The reason why I say that, is because carriers vary in location as to how they are with signal strength, etc. Where I am located, Cingular Rocks! That might not be the case where you are! But don't rule out the phone! Were you a Cingular customer before the 680? And if you were, how was your signal strength and dropped calls?
6. AIM is available, kind of . . Check out mundu and IM+ here in the store.
http://software.everythingtreo.com/p...x=0&submit.y=0
Both of these support AIM, Yahoo, ICQ, MSN, Googletalk, and Jabber.
As far as returning the Treo, actually, I am going to suggest that you do return it. If your like me, you need a phone first! Dropped calls are something I personally couldn't live with. Recommendations? I won't make any. But I will tell you, I have read some horror stories involving the blackjack on the net. Battery Life with the BJ is terrible.

I can tell you that my experiences are nothing like yours. I have a gmail account, but rarely use it. I have an msn account too, but haven't used the mail in years. I also use Chatteremail to handle my mail accounts. I don't do a lot of general surfing. If I do, its usually to specific mobile sites, such as mobile.google.com I use apps such as Boopsie and Quickipedia. Or I use Quicknews to pull my news feeds to my Treo. Regardless of what you do, how about letting us know if you solve your woes or what you end up with!

[stevestr]

Originally Posted by CaliAli

I bought my first Treo - the 680 - last weekend and I've had a number of problems.

1. Email (I use gmail) was working okay for one day and then stopped. After switching around settings multiple times, I can now send email but when I try to receive it, it tells me it's downloading messages but then nothing appears in the inbox. Could it be a faulty device?

I assume you are using the default client (it's called Email on my unlocked phone, not sure what Cingular calls it - the program is VersaMail)

If so, here's what you'll have to have for the settings:

(Settings is under the Accounts menu)

Account Name: Whatever you want to name it
Mail Service: Gmail
Protocol: POP

(press NEXT)

Username: your gmail address (yourgoogleusername@gmail.com)
Password: Tap the box and enter your gmail password

(press NEXT)

Email address: yourgoogleusername@gmail.com
Incoming mail Server: pop.gmail.com
Outgoing mail server: smtp.gmail.com

You should see a message saying basic set up is done.

Click on advanced and make sure the following are set:

INCOMING SERVER SETTINGS:

Port Number: 995
Use Secure Connection (SSL) is checked
Use Authentication (APOP) is not checked

(Tap NEXT)

OUTGOING SERVER SETTINGS:

Port Number: 25
Use Secure Connection (SSL) is CHECKED
Use authentication (ESMTP) is CHECKED
User name: yourgoogleusername@gmail.com
Password: tap and enter your google password

Setup should be complete. You should be able to pull mail. Depending on the number of messages in your mailbox it may take some time but you should get a dialog saying something like retrieving message 1 of 512 with a progress bar.

These settings work for me and I have Cingular. YMMV.

Originally Posted by CaliAli

2. Most of the websites I have been trying to view say I need to enable JavaScript. According to my settings, I have it enabled though. Could there be another problem?

Not sure.

Originally Posted by CaliAli

3. Is there anyway to check hotmail accounts? I've tried using https://mobile.passport.net/si/ but then I can't get it to work because of some kind of Windows Live ID. And if I'm able to bypass that part, the JavaScript gets in the way again.

Again, if you are using the Versamail client that comes with the phone and you choose a new account and scroll through the list of mail services US-Hotmail/MSN is listed as a choice. I would use that pre-defined account and just fill in the info it asks for.

Originally Posted by CaliAli

4. Is there any way to get fantasy baseball to work?

Dunno.

Originally Posted by CaliAli

5. 80% of my phone calls end up getting dropped. Could this be a phone thing or is it a Cingular thing?

More than likely it will be Cingular.

Originally Posted by CaliAli

6. Does anyone know if AIM will be created anytime soon for the Treo 680?

Dunno. There are third party applications (not free) that can handle AIM, etc.

[stevestr]

Originally Posted by CaliAli

I bought my first Treo - the 680 - last weekend and I've had a number of problems.

1. Email (I use gmail) was working okay for one day and then stopped. After switching around settings multiple times, I can now send email but when I try to receive it, it tells me it's downloading messages but then nothing appears in the inbox. Could it be a faulty device?

If you are using Versamail (Mail) you may want to make sure you are viewing the inbox also. At the upper right is a pull down menu and it should say Inbox. Sometimes my menu gets changed to outbox or sent and I think there's no mail. Just another tip.

[benjie]

GlimmerMail (http://www.sunroomsoft.com/) is the reader many use for Hotmail. There is another one, though I do not remember what it is. Mundu 4 works fine, but it does not maintain a persistent connection - when it drops you must manually connect it.

Ben

[Stillrockin]

If Stevestr's gmail settings don't work for you, you might want to try this thread.

Several have had success, but not until after tweaking.

[CaliAli]

Thanks for all your advice! That last link to the gmail thread was definitely helpful, although it looks like I'll still end up forwarding all my mail through some other host - to be figured out later.

After reading through a bunch of posts, I'm considering switching over to Chatteremail because I'm getting the impression it freezes less often. Another one of my problems with resolving my email issues has been that the session will time out 2 out of 3 times. Has anybody else had this experience?

Also, what are your thoughts on the Eudora Browser? I'm hoping with that, I'd be able to access fantasy baseball and other websites I'm having problems with.

Thanks again!
-Ali

[benjie]

ChatterEmail is many steps above Versamail and it is easy to setup, as the setup works with many common mail servers. Eudora Browser - good luck - I do not believe it has been updated for a long, long time.

Ben

[smf98aggie]

CaliAli, to answer #5....

It can't possibly be Cingular, bc they are the network with the FEWEST dropped calls! Haven't you been watching the commercials! ;)