700P from Verizon - Treo Forums

ahalowell · 02-22-2008, 08:54 AM

Well I've had it. I have used Palm devices since the original Palm Pilot came out. I have owned at least a half a dozen different devices including my 700P from Verizon. What a piece of crap this phone has turned out to be. I have had to replace it twice and now it has started locking up at least six or seven times a day - just when I really need to get something from the device. You either have to wait for it to unlock or do a warm reboot. I've tolerated the duplicated and triplicated records when I sync with Outlook, but this is the final straw.

My contract with Verizon expires 9/9/08 for both 700P's that my wife and I purchased. They are both going into the pool on that day. I am switching phones and providers.

When I call about the issue, Verizon says I have to unload all third party software and hard reset in order to be sure it isn't one of those software programs - the ones that have been working fine for over a year that is - before they will even consider replacing this fine piece of junk.

Well, if anyone from Palm is listening - please cross me off your Christmas card list - I will never own another Palm device.

Same thing for Verizon - terrible customer service.

Sorry, had to rant - end of rant - have a great day....

Al

GrumpyJoe · 02-26-2008, 05:46 AM

I am very surprised you feel that way about Verizon. I have had Verizon close to 6 maybe 7 years now and feel they do a great job. When I first got my 700P I will agree that it drove me crazy sometimes. But I can say that Verizon and Palm walked me through all my trouble spots with no prblems. Maybe you just got one from a bad batch of Treos. And talked to a Verizon C/S person who was having a bad day. I hope it gets better for you.

Hollywood · 02-28-2008, 01:28 PM

Yeah, I agree about Verizon. They've been wonderful about standing behind a product, who's problems aren't really even their fault! They've religiously handed me "brand new" replacements when my device(s) fail. I'm not sure many other providers would be as generous. And then there's their coverage area! Another plus in my opinion!

"Hollywood"

ahalowell · 02-29-2008, 07:44 AM

I finally convinced them to send me a replacement phone after several phone calls and a visit to the store when the device froze. The manager at the store pushed through the replacement for me.

So far so good - the new device hasn't frozen once so far...

Al

jim herndon · 09-19-2008, 10:46 AM

Is there any way to unblock or unlock a palm 700p verizon and use it on another carrier? It is not a GSM phone?

stevetaz · 09-19-2008, 07:40 PM

Hi and welcome to ET:

A) No, CDMA carriers don't allow "foreign" phones on their network that I am aware of. There was talk last year the feds were going to force the issue in the US, but I haven't seen anything since.

B) CDMA phones cannot be unlocked as a GSM device can and even if you could, refer to A, above.

C) the 700p is a CDMA phone.

SteveTaz