Download the desktop from Palm -
http://www.palm.com/us/support/palmdesktop.html - there is not that completely supports Windows Vista.
I noted when I was installing things for my laptop that it was looking for drivers in all the wrong places (like the song). I redirected it to the Windows folder and things started working properly.
The Palm Desktop was a breeze to install, the sync worked properly with both Bluetooth and USB.
Ben