I have a few issues with my 700P and I wonder if there is anyone who can help - Treo Forums

jd988 · 08-20-2007, 07:04 PM

I'm new here, glad to find the site! I would appreciate the answer to a few problems if someone can help. Thanks in advance.

First, why is there no way to bluetooth voice dial?

Second, how may I delete bluetooth headsets from the list once they are no longer being used?

and

Third, I am frequently having my Treo sound two low and on higher tone alerts which then turns on the backlight but there is no apparent reason for this. I hear it in my bluetooth headset or if I'm in my office the Treo lights up and it is distracting to those I have in my office.

Thanks again.
jd988

benjie · 08-21-2007, 02:37 AM

1st - no.

2nd - from the Bluetooth application screen, Setup Devices, Trusted Devices, select the device, then details...

The backlight comes on when the device executes most functions. There are a few "background" functions that do not activate the backlight; however, the vast majority do. The answer to this is that for the most part, the answer is no.

Ben

kdallen · 08-21-2007, 06:02 AM

Quote:

Originally Posted by jd988

the Treo lights up and it is distracting to those I have in my office.

Welcome to ET.com.

Maybe ProfileCare could help you during those meetings.

jd988 · 08-21-2007, 10:20 AM

I realize my question was not specific enough. So if you will be so kind...

My negative experiences with my Treo and Bluetooth includes the following which is quite frustrating at times:

I have had a bunch of different bluetooth headsets since I started with Treos. I now have a 700P. (Not sure if I would be better off with a W, but I have been using the P version ever since the first Treos came out since I had a Palm Pilot before the Treos and have only used the palm system for Professional Appt. records which I sync with my my computer. I do wonder if transitionsing to W would make sense in the long run.)

Back to the Treo -- I have had instances when I go through the pairing process, think I am paired because the head set icon appears on the Treo... initiate a call, hear nothing in my bluetooth and put the Treo to my ear and realize it is ringing in the Treo but not the bluetooth. In these instances the headset icon on the Treo remains that lite faded blue instead of the dark blue when it is activated. It maybe that once the call is underway for awhile the bluetooth will pick-up but I am a psychologist and some of these calls are being made to patients. This usually has me going through a repairing process which sometimes is not successful and so I do a soft reboot of the Treo.

When I asked about deleting bluetooth devices from the Treo -- to be specific -- I now realize I was referring to the list in "all know devices" where there are about six listed on my Treo. A couple of these are redundant since a device I had was either lost or broken. So when this failure to pair happens I have thought that it may be do to there being one particular model of bluetooth headset that is listed twice and maybe the Treo does not know which to pair to. So what I wanted to do was to clear the all known devices entirely and pair from scratch, but I do not know how to do that without doing a hard reset which I would prefer not to do if possible. Although if I am correct, if I do a complete back-up of everything on my Treo to my computer, then do a hard reset of the Treo, followed by a hot sync I can restore all the "most important data" to the Treo.

With regard to voice dialing. If the Treo is in a belt holster and I want to initiate a call, I would like to be able to tap the blue tooth have it say "Say a name" and be able to voice dial. The same thing is true in the car when hands free is the law. I would like in both instances to be able to do so without in the first case having to take the Treo out of it's holster to initiate a call only to replace it in the holster or have to hold it in my hand. Having to do that defeats the reason for bluetooth to a gtreat degree.

Also I would like to know how when I am on the go, with the Treo on my waist and the bluetooth in my ear to never either have a call come in, sometimes from a patient, or go to initate a call and have the phone say either bluetooth is off or the phone is off, when in fact I have not done anything deliberately to turn off either. This does not happen often but when it happens when I need to use the phone it is frustrating to either have to turn the phone or the bluetooth on and then pair the bluetooth, before I can use them.

Finally one last question. Occassionally I am on a call when another comes in. At such times if the call coming in is important I want to put one on hold answer the other briefly, then hang up the second call and return to the first without loosing either in advertantly. I would think like with a land line phone I should be able to press the swap button and once done with that second call hit the red button to hang that call returning me to the first call without loosing it. Is that correct?

Last thing - when I asked about the light going on accompanied by a few beeps in my bluetooth, and hearing that every few minutes, when it has nothing to do with either me receiving a call, being notified of an appt. I find it annoying. I would like to have my bluetooth only sound in my ear when I get a call, receive an email or it is giving me that five minute alert to my next appt. without beeping away in my ear at other times for no apparent reason.

OK Any wisdom about any of this -- greatly appreciated! Sorry so wordy.

Thanks!!

kdallen · 08-21-2007, 03:47 PM

I'll take a shot and see if I can be of some help.

Quote:

Originally Posted by jd988

Back to the Treo -- I have had instances when I go through the pairing process, think I am paired because the head set icon appears on the Treo... initiate a call, hear nothing in my bluetooth and put the Treo to my ear and realize it is ringing in the Treo but not the bluetooth. In these instances the headset icon on the Treo remains that lite faded blue instead of the dark blue when it is activated. It maybe that once the call is underway for awhile the bluetooth will pick-up but I am a psychologist and some of these calls are being made to patients. This usually has me going through a repairing process which sometimes is not successful and so I do a soft reboot of the Treo.

Some devices are known for picking up more quickly than others. I'll assume your headset generally picks up right away. Is it possible you're moving to the fringes of your headset's range? Some are known for notoriously short ranges, while others have their excellent range as a selling point.

Quote:

Originally Posted by jd988

So what I wanted to do was to clear the all known devices entirely and pair from scratch, but I do not know how to do that without doing a hard reset which I would prefer not to do if possible.

From your launcher screen, go to bluetooth / setup devices / trusted devices. From there, select the one you want to delete, then hit "details". You'll see the option to delete it.

Quote:

Originally Posted by jd988

With regard to voice dialing. If the Treo is in a belt holster and I want to initiate a call, I would like to be able to tap the blue tooth have it say "Say a name" and be able to voice dial. The same thing is true in the car when hands free is the law. I would like in both instances to be able to do so without in the first case having to take the Treo out of it's holster to initiate a call only to replace it in the holster or have to hold it in my hand. Having to do that defeats the reason for bluetooth to a gtreat degree.

Voice dialing isn't a big deal for me, so I have no personal experience. Have you looked at apps like VoiceDailIt? It supports voice dialing but, as I understand it, it can't be done via bluetooth. Someone may jump in here and correct me, though, as I could be wrong.

Quote:

Originally Posted by jd988

Also I would like to know how when I am on the go, with the Treo on my waist and the bluetooth in my ear to never either have a call come in, sometimes from a patient, or go to initate a call and have the phone say either bluetooth is off or the phone is off, when in fact I have not done anything deliberately to turn off either. This does not happen often but when it happens when I need to use the phone it is frustrating to either have to turn the phone or the bluetooth on and then pair the bluetooth, before I can use them.

Do you mean that bluetooth has been turned off on the Treo? As opposed to the phone or headset actually being off? I've read (and experienced) that sometimes wireless networks we're around or passing through can affect bluetooth pairing. I seem to remember my bluetooth actually being turned off once, some time ago, but can't remember the details.

Quote:

Originally Posted by jd988

I want to put one on hold answer the other briefly, then hang up the second call and return to the first without loosing either in advertantly. I would think like with a land line phone I should be able to press the swap button and once done with that second call hit the red button to hang that call returning me to the first call without loosing it. Is that correct?

Nearly correct. You can swap back and forth, as I have done countless times. A shortcoming of the Treo is that you can't hang up on one call only. The screen only gives the option to hang up all calls, as you've seen. If you hit the red hard key instead, you'll get a ringback (from an unavailable #, on my Sprint Treo), which will be your caller who hasn't hung up.

Quote:

Originally Posted by jd988

Last thing - when I asked about the light going on accompanied by a few beeps in my bluetooth, and hearing that every few minutes, when it has nothing to do with either me receiving a call, being notified of an appt. I find it annoying. I would like to have my bluetooth only sound in my ear when I get a call, receive an email or it is giving me that five minute alert to my next appt. without beeping away in my ear at other times for no apparent reason.

Are these beeps corresponding to any action the Treo's taking (i.e. receiving a text message)? Or do they seem completely inadvertent?

benjie · 08-22-2007, 03:27 AM

The beeps are normally the result of the headset disconnecting from the device. If your Bluetooth is always on, you should not have this occur very often - also, the device and the headset should be on the same side of the body. Also, as KD stated, voice dialing via Bluetooth is not supported. Some providers, such as Sprint, provide a server based voice recognition that may be what you want.

Also, what headset are you using?

Ben

jd988 · 08-22-2007, 09:24 AM

Good morning Ben,
Thank you for you time and knowledge. Right now I'm using the micro size headset from LG. I broke the last Jabra JX10 which I liked the most of all the units I have had - beware of illegal copies being sold for considerably less than the obscene list price -- I bought one at a mall kiosk, which never worked and then bought another legit unit which later got damaged. Now no stores seem to carry it, but it can be obtained on line through Jabra. That said it looks good, works as well as any I've had.
When all is said and done the current state of bluetooth proficiency leaves me unimpressed especially as it relates to the Treo. Why Palm has not or cannot make "hands free" bluetooth activated (as in reach up push the blue tooth and respond to "say a name" to dial makes no sense, when at least from my point of view, it would allow one not to have to keep taking the Treo out of the holster to initiate a call and then either hold it in your hand until the call is over, or stuff it back into a holster ever so gently in order not to risk disconnecting the call -- that... is beyond me!!

OK hope this thread continues for awhile -- at least I would love to be enlightened and less disenchanted with the few aspects of the Treo that I think need a fix including it's size and for some reason have not been... through numerous models.

jd988 (Jeff)

benjie · 08-23-2007, 01:04 AM

It is annoying when one considers what the device is capable of doing in the over all picture. I HAD a high end Nextel smartphone that supported voice dialing and I thought WOW. I loaded it up and used it for one day and thought WHAT A DUMB THING. I used in public - looks abounded. I used it in noisy areas and it just plain did not work.

I use Bluetooth extensively on my 700p and have come to accept it's style of operation. I must say though that with the BlueAnt headset, calls are not dropped, it pairs very quickly and is overall an ok thing.

Ben

rachris2 · 08-25-2007, 02:48 PM

ben... thanks for the Blueant feedback. It caught my eye the other day and I've been thinking about getting one.

Of course, FIRST I have to get a handset that works. THEN I can start thinking about a new headset.

But you can bet, when #6 arrives, I'm gonna start pestering the absolute CRAP out of the Minister of Finance until she lets me get a blueant.

benjie · 08-26-2007, 01:49 AM

Another headset I have heard a lot of good about is the Jawbone or whatever it is called. I have a co-worker very impressed with it, though his phone is not a Treo. Ben